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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Simplistic, straight-forward, and easy to navigate. Very swift
Unexpected questions and payment. Payment amount must be at the beginning of the process!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's not a free resume app like it states. You must pay to download what you create.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Indicates that resume is free until the end. Although it was very inexpensive it should be forthcoming as well
Hello Danielle,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I'd like a free trial option. Why are you making me write a certain number of characters.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good resource
Excellent tools
Good choice
**************
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The guidance and examples were very helpful in making a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius helped me bring my resume to life. I couldn't have done it without them.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
An easy and efficient way to make an awesome resume would recommend
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been very helpful in organizing my thoughts and then organizing them in a proper format.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was easy to make It was fast and simple. Would recommend it to ones
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good! I like the results. Very professional! Very helpful!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick easy looks professional resume can choose a lot variety resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says free and when you get all done it charges 2.95 so its NOT Free
Hello Gary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great tool, great for making a tool in order to be seen by employers.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should be upfront about paying for it rather than advertising it for free
Hello Maria,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Smooth and easy. Was procrastinating the process but found it to be painless.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use. The only downside is that I wish the first was free.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It wasn't clear what the cost would be upfront after you put the work. Poor customer service
Hello Caitlin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius