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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Needed a good resume template, Only problem right now is this having to have at least 50 characters to describe this app.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would not like to provide any feedback until my receive a hard copy of my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The Resumegenius template made it very easy to do a resume and let mechoose different styles. And made grammar corrections and added words to make the resume flow.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use very user friendly
Quick process and lists of suggestions to help make a great resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Site comes up on Google as FREE, but then you have to put a credit card in after you spent time filling everything out.
Hello Mark,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Excellent review and re-write of my current resume and numerous formats to choose from.
Great!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You said it was a FREE resume but making me pay money to get it...That is not free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank for your professional help... and all options available
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the resume will return it will tell people about this company
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service! I would recommend this service to anyone. It is quick and precise and takes the worry out of having to put together a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would have given it 4 or 5'stars but the font size and borders could not be adjusted in order for my entire resume to fit on most of the templates, otherwise it was straightforward with few complications
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good website design, but payment section seems sus so far, but went with it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenus ia an excellent direction to take to make a last minute resume when all else seems out of reach. The site will ask questions pertaining to resume topics and all needs to be done is to fill in the necessary information accordingly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quite helpful but feels a bit overpriced to me when I still feel like I need to rework my resume after doing this
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome will definitely refer to other people who needs to do there CV
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a quick and easy experience. Just clicking on the skills was great. Format looks professional. Can't wait to see it in my email.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great website. It just gave me some issues with credit card processing
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius