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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great love the style and amount to spend.
Had lots to pick from and loved the styles
Would have been five stars but like every other website when it says it's 100% free is still ask you to pay at the end to print or email it. It is very frustrating that you companies say 100% free but it is not.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Dont like how i paid and why i had to pay so make it free theres no point in paying
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said free when i first logged in. Created my resume and spent all this time now being forced to pay to get all the work i just put in. Stop trying to scam people and tell them upfront this is a paid service.
Hello Melanie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very fast and very helpful! I feel confident submitting my resume for potential employers.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, easy and well written to describe my experience in Technology
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Building my resume through this app was quick and simple I highly recommend it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was simple an easy to use was not hard to understand an really looking forwards
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful tool so far. The writing tips helped with new ideas for bullet points. I like that there are many formats to choose from as well!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it easy to use super convenient i absolutely love it thanks.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use. It almost builds the whole resume for you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple and easy to do. Good color schemes and fonts that helped.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good good good good good good Good good good good good good good
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was very easy to create a resume, the variety of templates enhances my personality to match my information
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great help with resume...quick and fast. The formats of resume are amazing.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very helpful for the purpose I needed it for my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! Loved the service will use it in the future. Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Efficient and easy to use. User friendly interface. That's all I have
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was great until it kept telling me my CC number was invalid. It definitely was not. I had to go back and reload the page. Then the exact same number was valid.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful to access too. For somebody like myself, who rarely makes time to sit at home on the computer, Resume Genius takes away the frustration, head ache and pain out the process of job searching, with a feeling of a professional presentation.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius