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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Short, easy to follow, and affordable, I like the helper., safe
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service, will definitely recommend! It was really easy to complete. I love it!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful very useful time saving easy and fast to make a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Edits seem to be challenging in the formatting. Making edits to upper and lowercase letters that have defaulted to upper case is also challenging.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I loved how easy and simple it was. I hate writing a resume, and this made a world of difference!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I enjoyed the AI as it gave me ideas and helped generate my perfect resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and was very intuitive. The flow was exactly what i needed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Happy with the resume but I feel tricked due to the beginning saying free. Then getting charged when I was done. What if someone didn't have money, hence why they are building a resume. There should be a free basic one for people that don't have income yet.
Hello Carolina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy, quick, and painless. The pre-written bullet points are a huge help.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great was super satisfied with how it all turned out, Gray work
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, easy to understand and use, many options to choose from
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and well laid out formats that walks you through the process.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was an exceptional experience. After looking over what would be included in helping me edit my resume, i decided to give this a try
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly program to operate.
AI is very helpful to re-word sentences.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Cool and easy to use. I am happy that it wasnt confusing or complicating
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't appreciate the fact that this site advertises that it's free to use and in order for you to download or even email your resume you have to pay for a subscription.
Hello Imani,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This site is easy to use and extremely efficient. I love all the suggestions and edito g capabilities!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would rate higher if you were honest upfront about the payment.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Monthly rate after 14 days is pretty high and it was advertised as free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius