On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to use platform and great improvement suggestions. I also enjoyed having access to a variety of layouts
Ease of form use, quality of pre-generated information Conciseness of information
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
System would not accept my cash app debit card which forced me to instant transfer to another card that costed an additional fee
Hello Kevin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use with thoughtful updates to existing content. Nice!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Website was easy; however, the add said free but it charges to get the finished product.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Helpful program. It is very easy to follow, great to be able to upload my old resume and not need to build from scratch.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Y'all lie. You advertise as free, no need to register and you won't ask for payment information. That is absolutely not true, the only reason I paid is because I have a deadline to submit to be considered for a promotion. Shame on you, just be honest and tell people the truth, in order to use your website, you WILL have to put in credit card information and register.
Hello Cassandra,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I really like the choices of the various templates and the ease of using the application.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was fairly easy to use made it quicker to produce a new resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, you have helped me add much detail to my resume. I do not have much work experience, but you have allowed me to highlight my skills...
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very friendly very simple to work fill in a lit so did not have figure out what i was going to say.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I need to fix my resume so need help to rebuild again. So if someone help me fix that i really appreciate that
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is absolutely unacceptable for me to have to pay for a resume. This is simply ridiculous.
Hello Shanelle,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to navigate! Everything was covered and so easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume. Looks extremely professional and was easy to write. The skills offered were awesome.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use. I would recommend this site to anyone who needs a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you so much for giving me an opportunity to make it quick easy fast and efficient thank you so much
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a great service! Easy to use and professional appearance.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a "free" resume builder but then you have to pay. And then it's setup to auto-renew at an INSANE price of like $30/ month.
Hello Shavaun,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use and great suggestions! I am very happy with the final product!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius