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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Really easy and sufficient. First timers it's a plus. Would recommend
It was pretty good, but sometimes it's hard to understand what you're asking
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful and was so much easier than trying to think up descriptions of jobs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site was easy to use. I liked that they had relevant information for my trade.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and fast to use. Would recommend to others. Would use again.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was fast, easy and useful. Helped me remake a resume after years with an old one. Will definitely use again and recommend to others
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use needed something fast and professional looking
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very quick and easy to make my resume! I would definitely recommend this site to anyone who needs help with their resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to use and update! Also, there are many different features and options to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Showed a 15 minute résumé timeframe was super easy to use and do done what I needed to get done. Will definitely use this in the future
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't done a resume in over 25 yrs, they help and provide assistance in create a resume for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said free now I have to pay. I am not a fan of sites that say free then you have to pay.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would not allow me to use template i wanted so i had to use what i ws given instead.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy. Added all the verbiage needed to complete in a professional way.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick, great choices of resumes and the price is right.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Hate the paywall. Just put it up front so we don't do a ton of work and then realize we have to pay a stupid fee.
Hello Maggie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good. Except for this required response its been good. This part is annoying though.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and less time-consuming. Loved all the suggestions which made it easier and quicker.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent! My experience wasn't time consuming and covered all bases that I was looking for! Thanks!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, was able to design a proper resume felt like a fish out of water, it looks good and need one for the job that I am applying for. Don't remember how to do one anymore so this was very helpful
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius