Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to create a resume. Loved how they explained it with words I can understand.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a reliable way to ensure proper resume building. Its a good way to get a better perspective on what your resume should look like.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The system was very simple to follow to create and build the perfect resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a very convenient and effective resume builder. I would highly recommend using it!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience with this car wash and the soap is amazing too as well as the water and the napkins
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume builders. Lots of great templates. Easy to use!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
50, 49, 48, 47, 46, 45, 44, 43, 42, 41, 40, 39, 38, 37, 36, 35, 34, 33, 32, 31, 30, 29, 28, 27, 26, 25, 24, 23, 22, 21, 20, 19, 18, 17, 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a good experience I like it alot and easy to work with perfect not so bad at all
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I want to customize where to sections of the resume are located
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Clear, concise, and easy resume builder. It was easy for me to understand and it helped me align my skills.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume genius was fast and easy. I love AI that helps you build your resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great format, user friendly, lots of choices, professional, safe, affordable
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is so easy to use. I created a long resume in under an hour!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You have to pay and you don't find out til the end. Kind of dishonest but its only a couple bucks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and very easy to use excellent ideas for each qualifications
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy but somewhat confusing for me never having used a system like this before at 68 years old.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent to use. Guiding new works and helpful on the right terminologies.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The self guided resume builder is perfect for me. It allowed me to upload my existing resume and the builder walked me through all the options to make it more current and professional looking.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume building was wonderful payment options sucked and I feel like it was false advertising that it was free when really it wasnt
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius