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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was easy and very helpful and quick. I loved how they helped all the way through
Very simple and efficient. Very helpful. I hate writing resumes so this made it a breeze.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate, user friendly,to the point,great format.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Asking for cash and ratings before I know what the product is doesn't make sense. I think I will like this, but you are asking too soon.
Hello William,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It would have been 5 stars if it was free, at least the first cv
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience creative while making my resume.I hope this will help me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy The format walked me through me completely through with no issues. I don't change jobs. The world is wide open. I'm 64 years old and this is my second resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says fee, but is not. False advertising is what this means to.me.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great UI! Suggestions are icing on the cake. Also, allowing us to try without signing up helped convince me to sign up.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, easy and friendly, navigation was not difficult to manage.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You state that it's a free resume service but then demand payment before allowing it to be down loaded, it doesn't matter that you give a 14 day money back guarantee, you still demand payment.
Hello Kevin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Resume genius provided me good template to frame my resume and helps me to build good resume very good.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to create resumes for different occupations. Highly recommend!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Education date should be open to future graduation dates. So that you can apply for your career early
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Have not done a resume for many years so good to get some modern solutions that reduce the stress.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought this was a free program. Once i spent hours doing it, to then save, it wants to charge me for it. I am frustrated. I will pay it but then after that, I will have an uneditable PDF.
Hello Ashley,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Creating a resume used to take hours of brainstorming. Resumegenius made this process painless. It also made me feel confident in myself when I read prewritten comments of excellence. They were better than anything I could have created for myself!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent and fast service. So many recommendation to write your resume quickly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It got the job done. Hopefully I will get a job soon. Thank you for your assistance.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Punctuation help,I think. I'm not very good at it. Beside that it was easy to do.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius