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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Alexandra T.
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It was easy and very helpful and quick. I loved how they helped all the way through

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Very simple and efficient
March 8, 2025

Very simple and efficient. Very helpful. I hate writing resumes so this made it a breeze.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Easy to navigate, user friendly,to the point,great format.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

NL
1 review
0 helpful votes
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Asking for cash and ratings before I know what the product is doesn't make sense. I think I will like this, but you are asking too soon.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello William,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Italy
1 review
0 helpful votes
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It would have been 5 stars if it was free, at least the first cv

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Good experience creative while making my resume.I hope this will help me.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Quick and easy The format walked me through me completely through with no issues. I don't change jobs. The world is wide open. I'm 64 years old and this is my second resume

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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It says fee, but is not
March 8, 2025

It says fee, but is not. False advertising is what this means to.me.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Sudhakar F.
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Great UI!
March 8, 2025

Great UI! Suggestions are icing on the cake. Also, allowing us to try without signing up helped convince me to sign up.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Great, easy and friendly, navigation was not difficult to manage.

Date of experience: February 25, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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You state that it's a free resume service but then demand payment before allowing it to be down loaded, it doesn't matter that you give a 14 day money back guarantee, you still demand payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 25, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kevin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Srinivasa B.
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Resume genius provided me good template to frame my resume and helps me to build good resume very good.

Date of experience: February 25, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Very easy to create resumes for different occupations. Highly recommend!

Date of experience: February 25, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Tamara K.
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Education date should be open to future graduation dates. So that you can apply for your career early

Date of experience: February 25, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Marcello Y.
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Have not done a resume for many years so good to get some modern solutions that reduce the stress.

Date of experience: February 25, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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I thought this was a free program
March 8, 2025

I thought this was a free program. Once i spent hours doing it, to then save, it wants to charge me for it. I am frustrated. I will pay it but then after that, I will have an uneditable PDF.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 25, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ashley,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Skylar Y.
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Creating a resume used to take hours of brainstorming. Resumegenius made this process painless. It also made me feel confident in myself when I read prewritten comments of excellence. They were better than anything I could have created for myself!

Date of experience: February 25, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Marija Z.
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Excellent and fast service
March 8, 2025

Excellent and fast service. So many recommendation to write your resume quickly.

Date of experience: February 25, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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It got the job done
March 8, 2025

It got the job done. Hopefully I will get a job soon. Thank you for your assistance.

Date of experience: February 25, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Punctuation help,I think
March 8, 2025

Punctuation help,I think. I'm not very good at it. Beside that it was easy to do.

Date of experience: February 25, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius