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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Didn't understand on the experience that I had and classes may have taken

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
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Absolutely the easiest, most intuitive resume builder I have used. Helps anyone look like a superstar.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Help a lot its great im highly recommend.
Everything its relay good and so easy to do it.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Helpful
March 8, 2025

Helpful. Creative. Professional. User friendly. Worth the free trial for 14 days

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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It was an interesting experience and very easy since I have not had a resume in almost 20 years.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very helpful and easy to use interface. It gave me more details about my work than I could think about.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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It was the best experience for me to use this app for my current job search. Soo many employers need a resume to figure things out.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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You said free but still collected money. When you says something or advertise something, be true with it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Olajumoke,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Should have had a one time payment option and notified prior to start.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Eric,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
1 helpful vote
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Your product is advertised as free. While its common that you end up buying upgrades at no point in this process was I made aware that was 'buying' anything. In addition the whole forced membership is ridiculous. I dont mind a small fee to download my resume, but why try to force me buy a membership?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Robert,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Bee Q.
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It is, Awesome!
March 8, 2025

It is, Awesome! I would recommend this to anyone who uses it!

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Really easy to use and fast
March 8, 2025

Really easy to use and fast. Allows quick customization and uses AI to help generate content!

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
2 reviews
0 helpful votes
Follow Sang Yun C.
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It was great, simple and easy to use to make your resume especially if your updating.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Mallela C.
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The Resume Builder App is a user-friendly and efficient tool designed to simplify the resume creation process.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Najara C.
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It is a good tool to help us building our resumes. I would use it again because it saved me time.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Diana M.
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Its quick and easy system to use, i would highly recommend to any friend.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Alysha V.
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Easy to use, suggestions are very helpful. Professional resume in 15 minutes

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Kathleen C.
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The tool is easy to use with lots of templates to choose from.

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Shayla T.
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I was truly satisfied with resume genius was very understanding and easy

Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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BAD EXPERIENCE OVERALL
March 8, 2025

BAD EXPERIENCE OVERALL. IT DOESNT DO ANY GOOD FOR ME, NEITHER THE SPELL CHECK NOR CAPITALIZING THE FIRSTLETTERS OF TITLE, I WASTED LOT OF TIME ON THIS

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Poonam,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius