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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Flexible and User-friendly, Easy step to follow and create a new resume with better format/ template
Easy to use, great information, ideas and format included. Experience was pleasant and I got the result i desired.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You said it was free then after I filled all the info out you charged me. I know it was only 2.95 I still don't like being miss led. With that being said your set up was very easy and well designed.
Hello Jody,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to add my information and the suggestions were helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent job because i added little effort to achieve my goal
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it. Made it very easy to use. I totally recommend for anyone with last minute needs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to do and very helpful I would recommend this site to friends and family when needed.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good! Super good. Loved it. Yay! I need 18 more characters to submit
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Shoulda been clear at the beginning that their would be a fee at the end -
I didn't mind paying for my resume but to not be able to save it to make changes on another day and to not be clear about paying is considered a "bait and switch" action to not be clear about that in the beginning.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
User friendly, was able to do all steps in the process from my phone
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I recently used a resume builder and was thoroughly impressed. The intuitive interface made it easy to create a professional resume in minutes. The templates were modern and clean, and the suggestions for phrasing and layout were highly valuable. It's a fantastic tool for anyone looking to enhance their job applications.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good fast and quick
I'm happy how it turned out
Thank you for your help
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick to use. Helped get me through the process of not knowing what i am doing.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Did great work for me making my resume, thanks I'm glad to choose this website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service! Felt confident my resume was filled with my highlights in the field
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made it easy for me be done in just a few minutes it wouldve taken me about 6 to finish this by myself
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This made me a nice resume and quick. As long as you have your information ready, it should take around 10 min
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was easy to use BUT thought it was free?!
Spend all that time to find out you have to pay for it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius