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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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It was listed as free
March 26, 2025

It was listed as free. I spent 45 minutes making it and afterwards it required payment

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello,

We always aim to provide a smooth and helpful experience, so we’re sorry to hear that wasn’t the case for you. We’d love the opportunity to assist and make things right. Please check your Sitejabber messages—we’ll be reaching out shortly.

Thank you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Easy and simple to use
March 26, 2025

Easy and simple to use. Very helpful. It took only a few minutes. Very impressed

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very helpful, much easier then editing preexisting resume with word

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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It was ok for the most part
March 26, 2025

It was ok for the most part. I do not know what else to say. It does piss me off that I have to fill this out to get the product I paid for.

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Easy and quick service
March 26, 2025

Easy and quick service. I love their designs, and AI help. Bravo

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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The process was seamless and provided the resume i was looking for.

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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Very helpful for someone who has never done one in their life

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

California
1 review
0 helpful votes
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It was good helped me out and the suggestion feature was nice

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Florida
2 reviews
0 helpful votes
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Helpful system, everything you need. Great options...

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Like it!
March 26, 2025

Like it! I think this is an excellent source for people who are looking for a fast and easy resume file.

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Easy
March 26, 2025

Easy. Only took a few minutes, maybe 15-20 to complete. I work a lot, so this was a very convenient way to redo my resume quickly and in a professional format.

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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I had some trouble paying with my credit card, but at least the situation got fixed. I wish this site accepted online payment systems.

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Easy to use
March 26, 2025

Easy to use. Helpful in added quotes with job qualifications

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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I don't understand the need for automatic
Monthly renewal.

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Was easy and very helpful so easy to follow. I would recommend you to others.

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It was very quick and easy
March 25, 2025

It was very quick and easy. Loved the job description suggestions...

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Says free and it's not
March 25, 2025

Says free and it's not. Get all the way to the end and can't access resume until you pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello,

We always aim to provide a smooth and helpful experience, so we’re sorry to hear that wasn’t the case for you. We’d love the opportunity to assist and make things right. Please check your Sitejabber messages—we’ll be reaching out shortly.

Thank you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Not a fan of the payment for a resume, should be a single payment for the product. Not something you want to monthly withdraw from. Seems like a money grab. I'm one of the people that build not an office person. I get my hands dirty.

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Great builder just want to be free
March 25, 2025

Great builder just want to be free. Like the simplicity and the way it helps you and give you options.

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Good so far, hope we can edit if necessary without additional charges.

Date of experience: March 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius