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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I'm tired of fake advertising. And then its not enough you have to pay, you have to go right back in and cancel to avoid the big scam of repeated charges on your credit card.
Easy to use - great options for resume format. Ready to use information is very specific to my resume.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
I love the set-up. I needed a professional Resume and your service provided what I needed.
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Great experience navigating platform, very user-friendly
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This app is very helpful and easy to use while still remaining very affordable.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So quick and easy, makes everything look great and the AI is very helpful
You made our day with your review, thank you!
Regards,
Resume Genius
The process was easy and sufficient. I was able to create a resume to a better caliber of representation that suits me personally
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Very helpful and easy to use. Would recommend to others that need to write a resume.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
My experience was very and easy and credible to my knowledge
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius was a very user friendly and quick way to create a resume after not having updated mine in several years. Thanks!
You made our day with your review, thank you!
Regards,
Resume Genius
Resume genius was very helpful, easy, and very organized the whole time!
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
I do like the resume building process of Resume Genius however I truly think it is over priced and should not be a monthly subscription. I think the option should be presented for an individual resume purchase that is much cheaper. For instance,I decided to make a career change about 4 months ago and got hired with the first job applied for. For that reason, I cancelled my subscription because it just didnt make sense to continue a subscription because I intended to stay with the company long term. Now 4 months later, I am potentially relocating and may need to apply to new jobs but I have to start my subscription over again rather than just updating my current employer and purchasing a new individual resume that I can use. I have no intention of keeping my subscription after finding a new career so I am essentially way overpaying for an individual resume. However the convenience of Resume Genius already having my previous info is the reason I am choosing to re-subscribe. I will not be willing to do this for a third time though.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
Great! Very easy to use and simple. Great tools and made the experience enjoyable.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Likes all the options but would like to input my ideas more easily and reformat.
You made our day with your review, thank you!
Regards,
Resume Genius
Loved this platform and was pleased with the detailed information of job descriptions
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
The idea of making a resume is scary and sounds like a lot of work but this website made it so easy! I could not have done this on my own and I'm so happy I finally have a resume.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you - It was very helpful and I believe it will help me in my job search
You made our day with your review, thank you!
Regards,
Resume Genius
Fast and easy, with a lot of amazing suggestions to help move things along!
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Expensive but good, would recommend to others as well, thankyou
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius