Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You are not upfront about the cost of this service and I am not pleased at all about that. I am disappointed and regretfully paying the $2.95 so as to not have wasted the last 2 hours spent on your platform editing my resume.
Easy and complete, made resume building easy. Been dreading makinf this resume. Glad I found resume builder.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Quick and easy. Very helpful. Truly appreciate the ease of this application
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and simple to understand and navigate. Prompts that allow you to expand your resume and more accurately represent yourself and your efforts to potential employers
You made our day with your review, thank you!
Regards,
Resume Genius
Wish they would keep you from repeating on Skills and when you are giving assistance
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
Regards,
Resume Genius
Facil de usar y ellos agregan la información por ti con múltiples sugerencias
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Really love the layouts, ease of use and choices in minutes not hours.
You made our day with your review, thank you!
Regards,
Resume Genius
Fast work to make it easy for anybody even for people who can't manage it
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and easy to use; great suggestions and formatting options
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Easy to use! Lots of templates. Automation provides ease of use.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I was look for resume help and i came across your link and for some reasons unknow i chose it. So congratulations.
You made our day with your review, thank you!
Regards,
Resume Genius
This website makes writing your resume so easy and fast and.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Estamos muy satisfechos con el apoyo para elaborar un curriculum vitae con su software el cual ayuda a personas que no tenemos el conocimiento de hacerlo por completo y las ideas y sugerencias que nos proporcionan
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Really satisfied with the usability and ease of use. Design templates are quite good.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to work with so far. I really liked that all I had to do was click on prefilled information that pertained to the type of position I had.
You made our day with your review, thank you!
Regards,
Resume Genius
Easy to use and understand. This is my first resume in 13 years and made the process timely and hopefully effective
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
I completed a resume anticipating a free resume but found an unexpected fee
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
Regards,
Resume Genius
Excellent because the templates that I used was well align it to accomplish my work.
You made our day with your review, thank you!
Regards,
Resume Genius
Very nice and easy to use customer friendly had everything I needed
Thank you
You made our day with your review, thank you!
Regards,
Resume Genius
I can't believe how fast and simple it was to complete a resume!
You made our day with your review, thank you!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius