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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow L K.
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I signed up for a free trial to show my teenager how to make a resume. The trail ended and the service began billing - no problem, I missed the cancel date thats on me. The problem is they were sending the receipts to the email IN the resume, not the account email. I was charged 10 months of service and had no idea until I noticed it on my statement and went investigating. It took multiple reach outs to chat to figure out what the charge was for, since they showed no account under the email I was getting the receipt at - because its not the account email! Chat support refunded 3 months, and said leadership would follow up. They did, and said they could find no account under the email - they were STILL looking under the wrong email, like they hadnt even read the problem. They then did not respond to my email reply. I reached again in chat today, and the agent refused to connect me with a supervisor and just explained to me how a subscription works. WENDY was not helpful and just spat out prewritten macros. The subscription was NEVER used, NEVER logged into. Resume Genius STOLE $167.65 from me and I'll dispute every single charge. I might not win it back, but they'll NEVER win me back and I'll spend the rest of my life letting the professionals I know that they are thieves and scammers. Here are some competitors to try: Topstack Resume, My Perfect Resume, Zety, LiveCareer, Resume Now, and MS Office has a powerful tool suite.

Date of experience: December 16, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
Follow LaNyah N.
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I miss really Enjoyed the format and ho
W easy it was to fill in with the many different templates. However the price isn't so friendly.

Date of experience: December 16, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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This is not free as advertised
December 26, 2025

This is not free as advertised. You find out there is a charge until after you have completed the resume. You will have to agree to 2 week trial

Date of experience: December 15, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

California
1 review
0 helpful votes
Follow SUSAN R.
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Fast and helpful nkenekel mdkek nkelelf f eee delele ppelel

Date of experience: December 15, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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Overall, it was a good experience, it walked me through nicely and provided me nice options. It would be nice if some of the responses were not so computer generated and a tad bit more human..

Date of experience: December 15, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
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Nanana a a a a anananananannananananannananana anananananna

Date of experience: December 15, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Easy I like it
December 26, 2025

Easy I like it. It was easy to do. I like that. It had extra prompt to where I was able to click and choose to fill it in for me without me having to fill it in for myself.

Date of experience: December 15, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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It was overall a great experience
December 26, 2025

It was overall a great experience. However, the listing said the services would be free & it was not until the very end of the process that I was forced to make a purchase, or all would be lost.

Date of experience: December 15, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Utah
1 review
0 helpful votes
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So good I had an easy time getting my information transferred. And It will be pretty easy I expect to finish and use it to my full advantage.

Date of experience: December 15, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Alshawn M.
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Okay okokokokokokokokokokokokokokokokokokokokokokokokok

Date of experience: December 15, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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I already am a member
December 25, 2025

I already am a member. So I will need to contact customer service tomorrow when representatives can help me refund this charge.

Date of experience: December 14, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Nichole J.
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I was able to pull from my current resume and give dozens of options on AI recommendations on the Professional Summary, Skills and Experience to make my resume more current and modern. User friendly and a appreciate the many options for the style and color.

Date of experience: December 14, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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My experience with ResumeGenius was seamless, I like the options it gave and suggestions as regards the warehouse positions that an applicant can relate with

Date of experience: December 14, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Very user friendly and simple to use
December 25, 2025

Very user friendly and simple to use. The website has various recommendations based on the type of job being added to the resume.

Date of experience: December 14, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Loved it quick and easy i didn't think a resume with this much stuff as i've done would take under an hour to prepare. I'm very happy with the site and we'll use this again in the future.If needed and recommend to friends

Date of experience: December 14, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Autosave should be standard and the cost wasn't disclosed up front so I felt obligated to pay when I could have shopped around some more

Date of experience: December 14, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Arizona
1 review
0 helpful votes
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Very easy to navigate the website
December 24, 2025

Very easy to navigate the website. Various suggestions on how to improve what you've written that will make your resume stand out from the rest.

Date of experience: December 14, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Really easy and loved the use of AI to generate the summary. I never know what to write when it comes to talking about myself which is why the AI summary tool was so helpful.

Date of experience: December 14, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
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This website had very nice professional templates to choose from, and its affordable compared to myperfectresume. Giving 4 stars because the site kept crashing periodically as i was working on my resume, thankfully it saves progress. It is possible it was my computer and not this website. I would definitely use this site again!

Date of experience: December 14, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Feedback that requires justification as a mandatory field is both annoying and prohibitive to returning. Make the field optional for genuine results

Date of experience: December 13, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius