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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Thought it was FREE! Thought it was Free! Thought it was Free! Thought it was Free!
Quick, easy--saved me so much extra work! On my way to the job of my dreams!
Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!
Regards,
Resume Genius
This was a fast, easy, and smooth experience for making my resume.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Thought this was free but i guess not. I have nothing further to add. I got the resume i wanted
You made our day with your review, thank you!
Regards,
Resume Genius
I really like the experience, was really easy and convenient for me.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
I really enjoyed the program. It is very user friendly. I have not created a resume in 10 years. I was very nervous about how it would turn out. Resumegenius made the process very easy. I thank you.
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
I do not like that you made me pay for this supposedly "free" service. #shady
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
AI system helped make resume sound professional and well thought out
Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!
Regards,
Resume Genius
Very user friendly, i was able to get what i needed in less than 2 hours
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Said for free then after spending an hour ask for subscription
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
This is a good program. I felt it was easy to use and it gave plenty of options.
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
It was very convenient it offered valuable updates to the positions that I listed
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
It was very helpful and straightforward. I think this help lot's of people to gain employment. Easy to work with, and the final product is nice clean and professional.
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Great resume and easy to use happy i decided to use this program.
You made our day with your review, thank you!
Regards,
Resume Genius
Looks great so far. I like the format and ease of use. Thanks for that.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Ok jjjjjjjjkkkkkkkkm mmm ******* mmmmmmm bbbbbbbbbbbbbbbbb
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Great! This is a great opportunity to get a professional looking resume.
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
Easy to use. Fast and good quality. I would use it again if I need some changes.
You made our day with your review, thank you!
Regards,
Resume Genius
Too good & very amazing. Love how easy it is to make a cv and submit.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
It was easy, quick, and very simple to navigate! I wou recommend this to anyone I know.
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius