Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Yared M.
Unfollow Yared M.
Share Review
Report Review

Very user friendly
May 14, 2025

Very user friendly. Love the different templates. Great preview options.

Date of experience: May 4, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Kolton W.
Unfollow Kolton W.
Share Review
Report Review

This was a great experience
May 14, 2025

This was a great experience. It was so simple and concise while giving exceptional results

Date of experience: May 4, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow CHITVAN K.
Unfollow CHITVAN K.
Share Review
Report Review

It said on the front page that it was a free website for creating resume but when i was all done it took me for a charge

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Jessica d.
Unfollow Jessica d.
Share Review
Report Review

It's a free template, but you must pay in order to use the resume.

Date of experience: May 4, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Robb S.
Unfollow Robb S.
Share Review
Report Review

U lied about being free It said free and now its not...

Date of experience: May 4, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Jase H.
Unfollow Jase H.
Share Review
Report Review

AI is wonky
May 14, 2025

AI is wonky. Editing feature is not as smooth as it should be.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

Fast, simple, and great results
May 14, 2025

Fast, simple, and great results. My resume needed a little TLC, resumegenius delivered.

Date of experience: May 4, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Gregory Y.
Unfollow Gregory Y.
Share Review
Report Review

Great experience generating the resume intuitive and professional.

Date of experience: May 4, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Charles M.
Unfollow Charles M.
Share Review
Report Review

Great interface and easy to make a resume that stands out when needed

Date of experience: May 4, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Lisa W.
Unfollow Lisa W.
Share Review
Report Review

It helps you every step of the way. Give suggestions and layouts.

Date of experience: May 4, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Taira B.
Unfollow Taira B.
Share Review
Report Review

Great templates and options, creative but professional looking resumes

Date of experience: May 4, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Quick, helpful, and efficient
May 14, 2025

Quick, helpful, and efficient. I highly recommend this service.

Date of experience: May 4, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!

Regards,
Resume Genius

Austria
1 review
0 helpful votes
Follow Jan-Luca S.
Unfollow Jan-Luca S.
Share Review
Report Review

Nice job
May 14, 2025

Nice job. Easy to use. Have everything. However, why arent cv formats listed in the header? Many cv formats are not in the editor. Would be nice to have them there.

Date of experience: May 3, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Jaxin J.
Unfollow Jaxin J.
Share Review
Report Review

Very helpful tips, and the formats are on a other level. Very professional looking.

Date of experience: May 3, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Henry B.
Unfollow Henry B.
Share Review
Report Review

It would have been nice to know up front what the cost was. I appreciated the AI Help and am happy with the formatting.

Date of experience: May 3, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Teena L.
Unfollow Teena L.
Share Review
Report Review

It was a very helpful format to update my old resume with good wording and background

Date of experience: May 3, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Emelita Z.
Unfollow Emelita Z.
Share Review
Report Review

Excellent and helpful. Time saving and very resourceful on ideas

Date of experience: May 3, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Craig H.
Unfollow Craig H.
Share Review
Report Review

Great easy was quick just what I was looking for thank you very much

Date of experience: May 3, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Joy R.
Unfollow Joy R.
Share Review
Report Review

Tell us about payment up front, it is not right to not tell the cost before the help

Date of experience: May 3, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Stefanie V.
Unfollow Stefanie V.
Share Review
Report Review

Thanks great help love my resume is fast and easy I loved it thank you so much. I'll come back again.

Date of experience: May 3, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius