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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Steven Y.
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I am in real need of a diffirent job and this made things so simple for me im not a computer person

Date of experience: May 12, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Nancy L.
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I would like there to be an option for a one fee for just one resume.

Date of experience: May 12, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Anthony G.
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Great experience helping with making wonderful resumes that look sharp.

Date of experience: May 12, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow DOUGLAS T.
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I loved the amount of layouts that are available and ease of use.

Date of experience: May 12, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

South Africa
1 review
0 helpful votes
Follow SIAN M.
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Better templates could be availed, the current ones are basic

Date of experience: May 12, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Namibia
1 review
0 helpful votes
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Excellent service
May 22, 2025

Excellent service. It was user friendly. Templates appear professional

Date of experience: May 12, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Spain
1 review
0 helpful votes
Follow Dominika G.
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I really don't like your pricing policy. When I started, I was never reminded about the free trial ending, and the price I had to pay was completely not justifiable for the service you offer.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
Follow MICHAEL T.
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Easy to use and lots of choices
May 22, 2025

Easy to use and lots of choices. Great app to use and cheap...

Date of experience: May 12, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow 杨小满 P.
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Its alright, more options to choose, and easier to rearrange order.

Date of experience: May 11, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jason Y.
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Easy to use, very help, would tell other to use, assisted me through the process.

Date of experience: May 11, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Calli M.
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I dont like that theres not a place for the picture but seemed to have one before I chose it

Date of experience: May 11, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Evan D.
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Easy to use, quick, and useful
May 22, 2025

Easy to use, quick, and useful. Helped me complete my first resume and gave me professional templates for future use.

Date of experience: May 11, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Raheem R.
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Quick and easy and it didn't take long
First time I did a resume online

Date of experience: May 11, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow lasonia j.
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Thank you for your help!
May 22, 2025

Thank you for your help! I will definitely use this again, and it was quick and easy.

Date of experience: May 11, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Jonathan R.
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I don't know if it's my laptop, or you guys website, but it's really slow.

Date of experience: May 11, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Melany H.
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I didn't have a card to use originally even though you claim I could have got my resume done free and you charged me. After buying a gift card and then buying a green dot prepaid debt your site still wouldn't allow me to pay. Finally I had to create a PayPal account just so I could get my resume. It kind of sucked honestly.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 11, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Sulema C.
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This is horrible
May 22, 2025

This is horrible. I already pay monthly, so why do I need to pay again to have it updated.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 11, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow ANDREW Y.
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Seems to be a good service, better than what I could create on my own that's for sure!

Date of experience: May 11, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Trent G.
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It was very simple process and I liked I was able to see my resume before deciding to purchase

Date of experience: May 11, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Jayne B.
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So far so good, just hope I can get a hold of someone as I just wanted this one time

Date of experience: May 11, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius