Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to use, lots of examples, well designed templates, good organization
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Great experience. It was helpful and nice.
It has beautiful templates for various topics and subjects.
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
I paid for resume genius for 2 months and didn't use it the one time that i did use it I'm having to pay more money for something I created.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
So far it was very easy and helped me a lot. I was pleased with the extra information it helped me add
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Very easy to use and user friendly. Very professional looking
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Thank you and keep up the good work. This is very encouraging
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
User friendly, great template options, easy to navigate website
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Its been helpful all the pertinent information is plugged in for you
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Quick Efficient and Direct to getting your resume ready to go
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
My Experience & the process was excellent & learned during the session
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Easy to work with And get a great resume just gotta remember to cancel it
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Let us know we have to pay before wasting our time an only charging 2.95
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
This has been a helpful experience in creating my resume as a Psychiatric Mental Health Nurse Practioner. This website help me transition my resume from a registered nurse resume easily.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Quick and easy user friendly site to create a simple resume for a retired man looking for a part time job.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Simple Process to make updates to my current resume. Thank you!
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Easy and fast to get the tools, make changes and with many options to select! I highly recommend it.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Nice looking resume. Easy to navigate the process. Many choices of templates.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Great tool. Great tool. Great tool. Great tool. Great tool. Great!
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
I hate building resumes, and this helped get me through it, Thanks
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius