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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow LUPITA M.
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Was easy to use will recommend to friends and family. Very easy to use.

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Lexington L.
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I am extremely pleased and must say very impressed with how easy it was to utilize these templates. Well worth it! Thank You!

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Creating my resume was easy and it looks great, but when I uploaded it as a PDF, there are some repeating dates that I can't seem to edit, even on the website.

Date of experience: June 4, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Kentucky
1 review
0 helpful votes
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Very nicely presented resume
June 13, 2025

Very nicely presented resume. Glad I came across this site on Google.

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow MICHAEL C.
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Great Service I hope this works in order to further my career

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

Denmark
1 review
0 helpful votes
Follow ASMAA M.
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Good i love it it is amazing
June 13, 2025

Good i love it it is amazing. I hope it becomes free
Why are you asking me to talk much i said it is awesome. I payed 3 euros anyways but that. Thanks

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Jamaica
1 review
0 helpful votes
Follow Tara L.
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Great tool!
June 13, 2025

Great tool! I'm helping my 18 yr old niece do her resume and this is great

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Vernon C.
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This was very helpful and informative. They walk me through this without any difficulties and made it easy to do. I clearly believe this resume will get me in the job market.

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Ramiro G.
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Very easy to follow and use for someone who has never used something like this before.

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Great way to update your resume!
June 13, 2025

Great way to update your resume! It is very easy to use and my reume was ready in under 10 minutes.

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Consuelo O.
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Not as easy to navigate, but I am done with the work. I accidentally ended up here.

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Daniel N.
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Quick and easy generated work experience and skills able to download right from the website

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Its really hard to change up the formatting. You can't rearrange sections to different parts of the page. Every time i tried to click on one part to edit it, it would open up another adjacent section to edit.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Scott M.
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It was very helpful
June 13, 2025

It was very helpful. The suggested fields made somethings really easy.

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow VICTORIA H.
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Helpful and easy to use
June 13, 2025

Building/updating my resume was easy. The resume templates are professional and more up to date. It was easy to use, the recommendations made it easy for me to show my experience. The formating looks professional.

Date of experience: June 4, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Kimberly A.
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It was easy to follow and great tips to help your resume stand out.

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow CHERI D.
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Very easy to use
June 13, 2025

Very easy to use. Lots of options to choose from by giving lists of options.

Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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I hate bait and switch
June 13, 2025

I hate bait and switch - you show up when I put in free resume' maker, but I can't get my resume' I created unless I pay and then in auto renew. This is predatory and unconscionable

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Serbia
1 review
0 helpful votes
Follow Sibora B.
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Date of experience: June 3, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Rhonda S.
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I can't see me keeping this. My resume did not look very professional and it was confusing about whether or not I was going to get my resume after I paid for it.

Date of experience: June 4, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius