Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
738
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Jacob C.
Unfollow Jacob C.
Share Review
Report Review

Misled to think it was free in the beginning but liked the ease of use.

Date of experience: June 11, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Utah
1 review
0 helpful votes
Follow Kate P.
Unfollow Kate P.
Share Review
Report Review

Cost is ridiculous, really awful that you are charging so much,

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 11, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Thomas R.
Unfollow Thomas R.
Share Review
Report Review

Great and simple and great help with bullets and assistance with resume

Date of experience: June 11, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Bessy T.
Unfollow Bessy T.
Share Review
Report Review

Great site and quick, efficient creating professional resumes

Date of experience: June 11, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Nicholas P.
Unfollow Nicholas P.
Share Review
Report Review

Great and easy to use
June 21, 2025

Great and easy to use. Helpful and clear cut. Quick and easy.

Date of experience: June 11, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Charlotte G.
Unfollow Charlotte G.
Share Review
Report Review

I need to print my resume and can't do it. This is ridiculous. Keeps removing my choices.

Date of experience: June 11, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Dean R.
Unfollow Dean R.
Share Review
Report Review

The process was OK, some parts annoying. Biggest thing was that it was supposed to be free & after spending hours on doing this for someone else I had to pay in the end - not happy

Date of experience: June 11, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Florida
2 reviews
0 helpful votes
Follow craig a.
Unfollow craig a.
Share Review
Report Review

N/a ucbcvfiycfiqwyioqqjujxonciyitoinqweonioxoimoeroiwqycnirkhcyhwlizfrukce

Date of experience: June 11, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Steven S.
Unfollow Steven S.
Share Review
Report Review

It was simple and enjoyable
June 21, 2025

It was simple and enjoyable. It asked me just enough questions and didn't drive me crazy with questions that were not important

Date of experience: June 11, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review

Easy to navigate and was recommended by peers. Need this for better job opportunities

Date of experience: June 11, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

South Africa
1 review
0 helpful votes
Follow Dawid R.
Unfollow Dawid R.
Share Review
Report Review

Getting quick replies to your urgent messages is always great.

Date of experience: June 11, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Shiblee F.
Unfollow Shiblee F.
Share Review
Report Review

Good templates and easy to use, edit options are available to do good with resume

Date of experience: June 11, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Anna S.
Unfollow Anna S.
Share Review
Report Review

Y'all are sneaky af saying it's free. It's not free had you people are deceiving but I'm gonna go with it

Date of experience: June 10, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Illinois
1 review
0 helpful votes
Follow Stephen K.
Unfollow Stephen K.
Share Review
Report Review

The program was really easy to use. It gave step by step instructions and useful graphics to give the resume some pop.

Date of experience: June 10, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Senait S.
Unfollow Senait S.
Share Review
Report Review

You guys are really helpful for making resume and it was really nice.

Date of experience: June 10, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Jose N.
Unfollow Jose N.
Share Review
Report Review

AwesomeEasy to use
June 21, 2025

Awesome
Easy to use. Really liked how it makes me stand out of the competition

Date of experience: June 10, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Shauna T.
Unfollow Shauna T.
Share Review
Report Review

Very easy to follow, great suggestions very helpful and professional

Date of experience: June 10, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Kazie L.
Unfollow Kazie L.
Share Review
Report Review

So far, its ok
June 21, 2025

So far, its ok. I do not have much to say as of right now. I am hoping it will get better from here on out.

Date of experience: June 10, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Nikolas G.
Unfollow Nikolas G.
Share Review
Report Review

You should tell from the beginning that you have to pay to get the resume. Not wait until the end after waste all the time

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2025
Alexandra M. ResumeGenius Rep
10 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Kerry H.
Unfollow Kerry H.
Share Review
Report Review

Some of the options were a bit off target, like choosing more sales specific data

Date of experience: June 10, 2025
Alexandra M. ResumeGenius Rep
10 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius