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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
728
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Great experience so far
June 25, 2025

Great experience so far. Hope It helps me get this job.Hope it is worth it.

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Japan
1 review
0 helpful votes
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Great so far!
June 25, 2025

Great so far! Very convinient and access and helped me fill out the form A LOT

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Easy and efficient service
June 25, 2025

Easy and efficient service. Would always recommend to my friends and family. Gives you all the tools you need to get a proper and professional resume.

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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Great service
June 25, 2025

Great service. There were jo issues developing a nice resume.

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Well structured and helped me write a resume with limited experience

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Nice
June 25, 2025

Nice. Good job. Thank you. Hope others can get the jobs they are looking for

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
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I love how easy the website is to use, even though it doesn't understand my field (hoofcare provider) the AI suggestions could be tweaked to be used.

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Very easy to use with a nice variety of templates & customization options.

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Great website!
June 25, 2025

Great website! Very easy to navigate. I enjoyed how it helped give insight on how to create resume

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Examples could be shortened and more concise to reflect busy hiring managers

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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It is easy to do
June 25, 2025

It is easy to do. I enjoyed the experience with this. It didn't give me a headache.

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great Experience
June 25, 2025

Great Experience. I have had good experience in the past!

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

New York
1 review
0 helpful votes
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I had an amazing experience using the resume builder! It made the whole process so much easier and more enjoyable.

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Very Easy to do My Resume
June 25, 2025

Very Easy to do My Resume. Instructions were very Clear and wording was precise

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Website is misleading it says free template yet it asks you to pay

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

California
1 review
0 helpful votes
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My experience went pretty well
June 25, 2025

My experience went pretty well. It was pretty easy to maneuver to add information very user-friendly.

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!

Regards,
Resume Genius

Wisconsin
2 reviews
0 helpful votes
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Easy to use, lots of templates to choose from. Thank you, Debra

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Good experience overall
June 25, 2025

Good experience overall. I will recommends others. I have like AI building features

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Very quick and easy from start to finish. Great Ai help screens making it easy to follow along

Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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It should be more apparent on the website that you have to pay regardless of the template you use. After 20 minutes of typing and editing, it was frustrating. I would rather just pay beforehand instead of the shady business.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius