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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
727
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Dee A.
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Poor ease of use
July 3, 2025

Poor ease of use. Even the review process is tedious.

I may have been better using MS Word templates.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Fairly user friendly, I dont have anything further to say, thank you

Date of experience: June 23, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Quick and easy 😁..
July 3, 2025

Quick and easy 😁. The instructions were easy to follow even for an old timer like me.

Date of experience: June 23, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Nitin S.
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Can decide post downloading as till now its ok to process and easy to make

Date of experience: June 23, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Easy to use and looks really great. The AI is spot on to all the descriptions

Date of experience: June 23, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow John H.
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Thanks. I appreciate the help you have provided. Would've been difficult to do this alone so thank you very very much. I appreciate all of your help..

Date of experience: June 23, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Eric L.
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The process was easy and affordable for high quality suggestions and ideas to help improve my resume.

Date of experience: June 24, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Cheryl L.
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Extensive options, content, and organization, as well as a variety of templates offered.

Date of experience: June 23, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Monica R.
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Organized easy to use site
July 3, 2025

Organized easy to use site. Quickly build a professional resume.

Date of experience: June 23, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Bridget L.
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Excellent tips & tools, wonderful templates & advice, must have for creating a killer resume

Date of experience: June 23, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Lavinia H.
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Very helpful efficient and easy to use especially when you find it hard to find the right words

Date of experience: June 23, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Very people friendly Very easy to use. Walk thru steps made easy

Date of experience: June 23, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
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Payment page didn't run smoothly and I am unsure of whether I might be charged twice

Date of experience: June 22, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Resume Genius helped me organize my thoughts & put them on paper. The process was easy & fun.

Date of experience: June 22, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jacob S.
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It was fast and quick service and easy to use without any interruptions

Date of experience: June 22, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Michelle B.
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Super helpful & quick with the AI suggestions! I'd def refer others to use this as well.

Date of experience: June 22, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jacquelyn J.
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Skills specific availability supports resume building and improves the language needed

Date of experience: June 22, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Jacob W.
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Forced to complete resume before knowing there was payment

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Michelle W.
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Pricing should be upfront
July 3, 2025

Pricing should be upfront. I shouldn't have to fill out the whole template in order to find out the price.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Dacia S.
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It's amazing how quick you can have a resume built. It was a lifesaver.

Date of experience: June 22, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius