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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Curtis J.
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It's $#*!ty that you advertise FREE resume templates and then charge for it at the end. THATS NOT FREE

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Nevada
2 reviews
0 helpful votes
Follow Suzanne W.
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This made it easy to update my resume! If you need a bit of help making sure your resume is as professional as possible, use this program!

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Kristi C.
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I saw conditions that I may not be happy with at the bottom but it left too quickly before I read the whole thing.

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

North Carolina
2 reviews
0 helpful votes
Follow AMANDA M.
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Very easy site to use...
July 5, 2025

Very easy site to use... nothing intimidating about it! Love this website.

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Loulwa M.
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Journey is smooth and the options are massive with ease of adjustment. I love it!

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Shirley F.
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Awesome experience and thank you again. I highly recommend this site

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Great program for assistance
July 5, 2025

Great program for assistance. Made redoing my resume simpler.

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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My teenager didn't know it was paid until he was done, and it was too late to use something different

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow William B.
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I found it difficult to change things around only able to use suggestions

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Diana J.
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I was very satisfied with the experience I had in building my resume. It was fast and simple. I appreciate all of your support.

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
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Great!
July 5, 2025

Great! Big help and super simple and was able to complete it within a few moments.

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Anne C.
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Thankyou for allowing me for making a resume. Looks wonderful

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Darius G.
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Very easy to navigate and work through. I will recommend to others.

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Jane S.
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This was an easy and efficient process, the prompts were straight forward.

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow TRONG L.
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Not being clear about the price or payment of the service up front feels underhanded. At no point before filling out the resume was there mention of the service fee. Please do not mistake the 2 star for the fee itself. The low grade is for not being clear up front. If I were to recommend this service I would undoubtedly mention this.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
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New resume
July 5, 2025

The website was smooth, clear and concise about helping me change my resume. I believe that I would have never thought about using my other experience in a way to highlight the skills needed for the transition.

Date of experience: June 26, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow David V.
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Very user friendly and great selection. Like the examples and questions

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Aidan F.
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Terrible "gotcha" tactic providing features for free, allowing me to put half an hour building a resume, just to lock it behind a paywall. I'm getting a refund.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow ERIC E.
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Very easy to use, walked through the additional content in a logical way.

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Kimberley G.
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The website was extremely helpful and made the process quick and easy

Date of experience: June 25, 2025
Alexandra M. — ResumeGenius Rep
9 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius