On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's easy to use, but how difficult is it for you to be upfront about cost? Looked all over site before starting to "build" my resume, only to "discover" the deal when trying to download. Just be upfront- everyone charges, we just want to know the details!
I don't like how the cost was hidden until the end. This is very shady practices and I don't appreciate it.
Had trouble with the checkout sequence but overall easy to use and a quality end product
Everything was easy to use. My only issue was that there wasn't any questions pertaining to military experience.
The site does not state that you will have to pay until after the process is done if they made it more clear that this is a paid service then I believe they would have less traffic to their site but would get more people looking to buy their service
Resume Genius made creating my resume easy as possible. I would definitely recommend this service to anyone needing a perfect resume!
Ive paid before and just needed another copy of my resume but I had to pay again just to download again. Should be able to keep the resume for paying that much.
Super quick and easy to make an amazing resume! Would definitely recommend to anyone!
False advertisement. It says it was free, however once completed, we had to pay.
So easy and looks professional. I would definitely recommend to anyone.
Difficulty with payment process, but like the templates and easy completion format
Dont like having to pay for a service that should be free. Was easy to navigate why have 2 stars.
Easy to fill out and formatted nicely. Had issues with the site lagging and freezing.
Software to make resume is a bit off, cant seem to change the job position underneath name..
You trick people in filling out a resume and force them to pay for it without giving any knowledge that it would be a paid service
This is the easiest and most professional resume builder around!
They said free cover letter and I ended up having to subscribe to get my letter.
I enjoyed typing up my resume on resume genius, it was easy and quick to do.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members