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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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I had money taken out of my account when I tried to cancel it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2020
Georgia
1 review
0 helpful votes
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Original advertisement stated free resume builder, then to download I'm charged $1.95. That's not free

Date of experience: February 17, 2020
South Carolina
1 review
0 helpful votes
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..
February 17, 2020

..

Date of experience: February 17, 2020
Hong Kong
1 review
0 helpful votes
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I started off as Administrative assistant and Coordinator with 14+ years of experience preparing assembling facility reports, and maintaining the utmosst confidentiallity. Possess a B. A. in History and expertise in Micorsoft offices. Looking to leverage my wealth of knowledge and experience into the open administrative assistant and coordinator role at your organization.

Date of experience: February 16, 2020
California
1 review
0 helpful votes
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Should be an option for one time pay not a subscription

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Georgia
1 review
0 helpful votes
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Wow!
February 17, 2020

Wow! Takes the stress out of resume writing! I LOATHE updating my resume. Crossing fingers.

Date of experience: February 16, 2020
California
1 review
0 helpful votes
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Resume builder was advertised as free. Not the case.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Illinois
1 review
0 helpful votes
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Should not advertise as free if there is a fee to download

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Illinois
1 review
0 helpful votes
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Great tool to quickly build a professional resume.

Date of experience: February 16, 2020
Florida
1 review
3 helpful votes
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This was so easy and convenient
February 16, 2020

This was so easy and convenient. WHAT A LIFE SAVER! Kudos to the team that made this possible. One less headache for me entering the world of job searches again. I'm actually excited this time around. THANK YOU.

Date of experience: February 16, 2020
Massachusetts
2 reviews
0 helpful votes
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It said it was for free then after i was done then it wanted 2 $

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Florida
1 review
0 helpful votes
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:)
February 16, 2020

:)

Date of experience: February 16, 2020
Texas
1 review
0 helpful votes
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It said free!
February 16, 2020

It said free! Then I had to pay... very misleading

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Kentucky
1 review
0 helpful votes
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I am not sure I would like to know what I am getting for paying

Date of experience: February 16, 2020
Colorado
1 review
0 helpful votes
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I enjoyed this streamlined process
February 16, 2020

I enjoyed this streamlined process. Easy to use, easy to edit, and it helped me organize my thoughts.

Date of experience: February 16, 2020
Canada
1 review
0 helpful votes
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Thank you for making this task easy and fun. I look forward to using your services.

Date of experience: February 16, 2020
Texas
1 review
0 helpful votes
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Very quick and simple to have a professional resume and cover letter. Thank you :)

Date of experience: February 15, 2020
Texas
1 review
0 helpful votes
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I don't like that you auto bill, there should be an option for a customer to pay one time

Date of experience: February 15, 2020
Massachusetts
1 review
0 helpful votes
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Everything was perfect
February 16, 2020

Everything was perfect. All I had to do was input my information and ResumeGenius did the rest of it for me!

Date of experience: February 15, 2020
New Hampshire
1 review
0 helpful votes
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3
February 16, 2020

3

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 15, 2020