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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I should only have to pay a one time fee to build a resume
Very easy to use, I very much liked the layout of the website as well as the finished product.
Advertising as free only to make you pay at the end is a $#*! move
Great program, but they wait until after you finish the entire process to spring a price on you!
Great bit should make it clear you need to pay at end
Very easy to navigate and makes the dread of making a resume a lot easier.
It's bull$#*! when you advertise a product as free, you real people in to spend their time filling it out, and then you surprise them with a cost right at the very end. I'm only following up on this payment because I don't have any more time to waste. Congrats, consumerism at its finest.
First resume so my experience was good very informative
It would be nice if the cost had been listed upfront. It was worth it, but it was a bit of a D*ck move to have me spend the time to build the resume THEN hit me with the billing requirement after all the work
I would suggest this app to everyone that is typing a resume.
Misleading to think its free and then you also try to dissuade people from leaving a low rating.
Fast, Easy, But when it says free, they are lying.
The website made me believe it was free and then forced me to pay for a trial when I had spent a lot of time working on my resume. I would appreciate a company that was more transparent.
Wish I wouldve known it was a pay site before spending time on it. Well Done
It says free in your online ad yet I had to pay and now will have to take the time to cancel when this is finished.
Quick, and easy to use. Especially since I have not done this in 12 years.
I was struggling with the idea to must create a resume, right and accurate. app.resumegenius.com was more than a cane, a train. Don't worry, no need of any experience with resumens, it will guide us as kids at first time in the school.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

