On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love how quick it was to setup my resume. It made the process less stress and helped with ideas! You guys are the best! Thank You!
Easy, user friendly formatting with a professional finish to your resume!
Tricked me in the end with the stupid $#*!ing trial thing
Go through to whole thing saying it's free then bill you at the end. But cancel anytime. I'm sure that'll be a pain in the $#*! too.
So easy. Very quick and responsive customer service via chat. 10/10 would recommend to anyone.
There should be some sort of option showing the prices before you go through the entire process of creating your resume.
Love the templates, love the prompts for creating a resume. Don't love being forced into a subscription membership in order to save my "free" resume.
Awesome system, but don't surprise people with the fee. $1.95 is very affordable, and customers would be happy to pay it.
It's hard to see your work during your build process
Very simple and allowed me to have a solid starting place with formatting. Great program and a nice value.
Cant edit document without also buying adobe
Consulted hell prior to buying resume and they said use ms text which doesnt work
Pretty easy to use and cost-efficient. Would highly recommend if you really want to impress your potential employers.
Tell people you have to pay to pay before you download before spending 1.5 hours filling in the info!
It is misleading and unfair to advertise the creation of a "free" resume, only to then charge later on while checking out. Not only is this misleading, but it is also dishonest.
Don't claim to be free and then charge me to download my resume.
Feel cheating that need to pay in order to get a doc copy - website state it's free.
The only thing im upset about is that it said free resume builder then I had to pay but other then that it was great
It will be best if you let your customer use at least 1 time free to generate their resume and let them share your platform to other people as part of the free program rather than asking for payment after creating them.
:)
Falsely claiming it as free. Not cool. Just lucky I was desperate
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members