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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Very quick and easy to create resume. It looks very professional.

Date of experience: March 24, 2020
Connecticut
1 review
0 helpful votes
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:)
March 24, 2020

:)

Date of experience: March 24, 2020
Canada
1 review
0 helpful votes
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Very simple and clever setup
March 24, 2020

Very simple and clever setup. It made a daunting task almost enjoyable. Great results! Thank you!

Date of experience: March 24, 2020
Canada
1 review
0 helpful votes
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.
March 24, 2020

.

Date of experience: March 24, 2020
California
1 review
0 helpful votes
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It was very easy and short to use it didn't take much time and it was very helpful and insightful I would definitely use it again everything I need to make a new resume

Date of experience: March 24, 2020
Georgia
1 review
0 helpful votes
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Easy to use professional templates and real help when you need it

Date of experience: March 24, 2020
Georgia
1 review
0 helpful votes
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Great website, I loved how easy it was to make my resume!

Date of experience: March 24, 2020
Florida
1 review
0 helpful votes
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The resume building was easy, but then you wanted to charge for what was advertised as a free service.

Date of experience: March 24, 2020
Oregon
1 review
0 helpful votes
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This is a ridiculous charge for a crappy service, and the site lets you spend hours working on a resume and only charges you after you try to download. I will pay today - I've wasted too much time not to - but I will be canceling immediately afterward and letting my social media know that your service is an overpriced scam.

Date of experience: March 24, 2020
Iowa
1 review
10 helpful votes
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Wish there was more of a warning that I would have to pay. It makes sense, every one has to make money but it was advertised as free so I spent a lot of time making my resume only to have to pay at the end. Didn't want to give up all the progress I had made so I paid for it. Also, the prices seem high for what your website offers. Why would someone pay so much for resume/cover letters? How many resumes does one person make a year?

Date of experience: March 24, 2020
California
1 review
0 helpful votes
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Very informative, and a true life-saver. A must-use for those who are lost or new to resumes. Period.

Date of experience: March 23, 2020
Pennsylvania
1 review
0 helpful votes
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Says it's free but it makes you pay. Thanks for the scam.

Date of experience: March 23, 2020
Arizona
2 reviews
0 helpful votes
Follow Luis N.
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This website advertises as a free service, then once you've built and invested all this time to creating your resume, using one of their "free Templates," once you click download resume, it forces you to choose a service level agreement, no choice if you want your resume you just spent an hour creating. You must choose a service level agreement and you must pay! There is nothing free about this offer, its click bait and its dishonest.

Date of experience: March 23, 2020
Maryland
1 review
0 helpful votes
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...
March 24, 2020

...

Date of experience: March 23, 2020
South Carolina
1 review
1 helpful vote
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Thought it was free until I had to pay at the end. $2 isn't bad, but still not free...

Date of experience: March 23, 2020
Alabama
1 review
0 helpful votes
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Advertised as free and then comes in at the end with a subscription fee. Shady business practice.

Date of experience: March 23, 2020
Arkansas
1 review
0 helpful votes
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I felt like I was ambushed
April 22, 2020

I felt like I was ambushed - I thought the tool was free, turns out you make me sign up for subscription after I have spent over an hour building my resume. Very sneaky.

Date of experience: March 23, 2020
Ohio
1 review
0 helpful votes
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Not taking discover, and not being up front with the charge is pretty annoying.

Date of experience: March 23, 2020
Nevada
1 review
0 helpful votes
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Inefficient
March 23, 2020

Inefficient. I want to be able to make changes to specific areas by clicking on them, not by following your arbitrary process.

Date of experience: March 23, 2020
Canada
1 review
0 helpful votes
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Easy to use with plenty of selection and help to develop your resume.

Date of experience: March 23, 2020