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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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You charged me at the end you turds. Be upfront next time this is shady and I'm lazy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 30, 2020
Arizona
1 review
0 helpful votes
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Easy and super helpful to put together a quality resume.

Date of experience: March 30, 2020
Louisiana
1 review
0 helpful votes
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1
March 31, 2020

1

Date of experience: March 30, 2020
Louisiana
1 review
0 helpful votes
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They lied and said I made an account and didn't close it in two weeks which it hasn't been two weeks only a week they stole $39.99 off my credit card and told me no refunds and no I can't speak with a supervisor world I advise you to do not use this app

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 30, 2020
Texas
1 review
0 helpful votes
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I've used this service before and don't recall having to pay to download my finished product. Although it was only $1.95 for a 14 day free trial, I'm not fond that I need to be opted into a subscription that I will only use a handful of times.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 30, 2020
Pennsylvania
1 review
0 helpful votes
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One of the easiest resume apps I have ever used at this stage.

Date of experience: March 30, 2020
Louisiana
1 review
0 helpful votes
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The banner click add mentioned a free resume... I can't download a copy without paying for it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 30, 2020
Texas
1 review
0 helpful votes
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Had some issues with typing in my own job description... bullets didn't work as I expected

Date of experience: March 30, 2020
Ohio
1 review
0 helpful votes
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I loved this experience it really helped with my resume, I just didnt like that I had to pay for it but at least it was cheap.

Date of experience: March 30, 2020
Pennsylvania
1 review
0 helpful votes
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Advertised as free but service was quality for the 1.95 trial

Date of experience: March 30, 2020
Texas
1 review
0 helpful votes
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Very easy
March 30, 2020

Very easy. Much quicker than starting from scratch.

Date of experience: March 30, 2020
Illinois
1 review
0 helpful votes
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This is an insane amount of money for one resume. Very disappointed.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 30, 2020
India
1 review
0 helpful votes
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The time to develop my resume was less and efficient.

From now will explore how my resume can be made more profession.

Also please let me know if I can edit the paid resume template again without paying the money?

Waiting for your reply... mail to my gmail.

Date of experience: March 30, 2020
Washington
1 review
0 helpful votes
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Really easy way to make a resume in less than 20 minutes.

Date of experience: March 29, 2020
Texas
1 review
0 helpful votes
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Interface just a little quirky
March 30, 2020

Interface just a little quirky - but pretty good overall

Date of experience: March 29, 2020
Kansas
1 review
0 helpful votes
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Frustrating when you select free templates & then find out when done that one has to pay.

Date of experience: March 29, 2020
Massachusetts
2 reviews
0 helpful votes
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Not happy with price at end when it was stated as free at start

Date of experience: March 29, 2020
Missouri
1 review
0 helpful votes
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Was advertised as free, never once was shown that I would have to pay. Pretty $#*!ed up honestly, I spent 30 mins putting in my info so I had to do it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 29, 2020
Canada
1 review
0 helpful votes
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Tricky not having the pay part until after your resume is complete

Date of experience: March 29, 2020
California
1 review
0 helpful votes
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It was cool
March 29, 2020

It was cool. Next time don't wait till I'm done to charge me

Date of experience: March 29, 2020