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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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You charged me at the end you turds. Be upfront next time this is shady and I'm lazy.
Easy and super helpful to put together a quality resume.
They lied and said I made an account and didn't close it in two weeks which it hasn't been two weeks only a week they stole $39.99 off my credit card and told me no refunds and no I can't speak with a supervisor world I advise you to do not use this app
I've used this service before and don't recall having to pay to download my finished product. Although it was only $1.95 for a 14 day free trial, I'm not fond that I need to be opted into a subscription that I will only use a handful of times.
One of the easiest resume apps I have ever used at this stage.
The banner click add mentioned a free resume... I can't download a copy without paying for it.
Had some issues with typing in my own job description... bullets didn't work as I expected
Advertised as free but service was quality for the 1.95 trial
This is an insane amount of money for one resume. Very disappointed.
The time to develop my resume was less and efficient.
From now will explore how my resume can be made more profession.
Also please let me know if I can edit the paid resume template again without paying the money?
Waiting for your reply... mail to my gmail.
Really easy way to make a resume in less than 20 minutes.
Interface just a little quirky - but pretty good overall
Frustrating when you select free templates & then find out when done that one has to pay.
Was advertised as free, never once was shown that I would have to pay. Pretty $#*!ed up honestly, I spent 30 mins putting in my info so I had to do it.
Tricky not having the pay part until after your resume is complete
It was cool. Next time don't wait till I'm done to charge me
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

