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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy and efficient. Lots of choices of formats that look great.
Don't say it's free, let people do all that work then say it costs money to get the resume they just worked hard to build.
$40 a month after the trial seems a bit excessive for something that I may not use very often. How about just charge for each document I will most likely cancel before the trial is up.
Effortless and very user friendly. So many styles to choose from. Hopefully this lands me my dream job!
To say it is Free initially and then charge isn't honest.
It is so easy to build a resume, and they look great.
When writing my own points it didn't separate my information as desired. I only continued to save it and edit it on my own.
I'm also disappointed it wasn't truly free. You should be transparent with costs and offer the option of cost for just using a template.
I've tried other on line resume creators, but this one is the easiest.
Not enough options and flexibility to edit my resume.
I would give it 3 stars but for some reason it insisted on for the only reason for this is that I am currently looking for a job and every dollar of mine counts to F or spending time on your resume builder that was advertised free hits me with a subscription fee will see how this goes
The resume template was advertised as free. After entering all of my information I was forced to pay or lose all of my work.
Thank you for your help I have never done this so it was very helpful
YOU DIDN`T MENTION THE SUBSCRIPTION, AFTER I FINISHED MY RESUME I REALIZED THAT I HAVE TO PAY IN ORDER TO DOWNLOAD AND CONTINUE EDITING.
You said it would be free then asked for a credit card once i was done
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

