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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Romero Q.
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Good, save my day I don't have idea how stars my resume they do everything for me

Date of experience: May 3, 2020
New York
1 review
0 helpful votes
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It's wonderfully user friendly, except I can't remove my home address, and I was told by the company I'm applying to NOT to include it on the resume.

Date of experience: May 3, 2020
Washington
1 review
0 helpful votes
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It was quick and easy to navigate. The question they ask helps build the most elite resume.

Date of experience: May 3, 2020
New York
2 reviews
1 helpful vote
Follow Benjamin L.
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Website made it seem like making the resume is free and then they charged me $2 for a 2-week trial to download the resume that I just made

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 3, 2020
North Carolina
1 review
0 helpful votes
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Great so far just dont need the monthly plain I dont need another one

Date of experience: May 2, 2020
California
1 review
0 helpful votes
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This is the most efficient tool to use and it is so easy to use.

Date of experience: May 2, 2020
Illinois
1 review
0 helpful votes
Follow Holly G.
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Resume writing is so much less dreadful with ResumeGenius!

Date of experience: May 2, 2020
Colorado
1 review
0 helpful votes
Follow James O.
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You should communicate that its gonna cost money up-front ya filthy animal. Lol

Date of experience: May 2, 2020
Canada
1 review
0 helpful votes
Follow Scott W.
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Ambushed by the Pay Now factor on a search for free resume templates. Put too much work in to delete. Ya got me. But, it looks cool. Thanks.

Date of experience: May 2, 2020
Ohio
1 review
0 helpful votes
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Please do not advertise your service as free. I paid the $1.95--a small fee that I would have been glad to pay up front--to free hours of my work from being held hostage, but will cancel my subscription as soon as possible.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 2, 2020
North Carolina
1 review
0 helpful votes
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The resume download is supposedly free and after youve done all the work of getting it together, you're hit with a fee. Leaving you little choice but to pay or do it all over again somewhere else.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 2, 2020
Colorado
1 review
0 helpful votes
Follow Geoffrey C.
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Would have liked to see the entire resume prior to purchase

Date of experience: May 2, 2020
Maryland
1 review
0 helpful votes
Follow Terri O.
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The effeciency of time is very important. Since it has been years since putting together a resume this made it very professional looking and complete.
Thank you for such a tool.

Date of experience: May 2, 2020
Texas
1 review
0 helpful votes
Follow Eleanore G.
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It was great until this website forced me to pay for my $#*!ing resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 2, 2020
Pennsylvania
1 review
0 helpful votes
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May 2, 2020

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Date of experience: May 2, 2020
Canada
1 review
0 helpful votes
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I would have liked to see my resume being built as I went. It would have helped me modify my text as I went and save time.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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I wish I'd have known up front that there would be a download fee. Even knowing that it was going to be a couple dollars, I still would have appreciated it.

Date of experience: May 1, 2020
Texas
1 review
0 helpful votes
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I needed a resume for college and it was very helpful

Date of experience: May 1, 2020
Arizona
1 review
0 helpful votes
Follow Jacqueline F.
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Really overwhelmed (in a good way) in all the choices there is to make my resume professional.

Date of experience: May 1, 2020
Arizona
1 review
0 helpful votes
Follow Avery M.
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Says free but it is not and you dont know that until you are completely done

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2020