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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Should let us know we have to pay for it before doing the resume.

Date of experience: May 25, 2020
Germany
1 review
0 helpful votes
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Easy
May 26, 2020

Easy

Date of experience: May 25, 2020
Illinois
1 review
0 helpful votes
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Thanks
May 26, 2020

Thanks

Date of experience: May 25, 2020
Colorado
1 review
0 helpful votes
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I like how it is easy to enter all of your information in, had a few issues with changing the format or moving things around, but that might be fixed in the paid version

Date of experience: May 25, 2020
Virginia
3 reviews
0 helpful votes
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Did not want to pay for this resume before I knew if the product actually worked.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 25, 2020
Georgia
1 review
0 helpful votes
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In Google's search results, this site claims to be a free resume builder, so needing to pay to download my resume after building it felt like a trick. The 24.95 monthly subscription fee also seems outrageous for a site of this nature.

Date of experience: May 25, 2020
Georgia
1 review
0 helpful votes
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Very pleased with multiple options for preparing a new resume.

Date of experience: May 25, 2020
Rhode Island
1 review
0 helpful votes
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Yay
May 25, 2020

Yay

Date of experience: May 25, 2020
Washington
1 review
0 helpful votes
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Nice resume
May 25, 2020

Nice resume

Date of experience: May 25, 2020
California
1 review
0 helpful votes
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Why advertise yourself as a free service when you require people to pay money just to download the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 25, 2020
Massachusetts
1 review
0 helpful votes
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Awesome
May 25, 2020

Awesome

Date of experience: May 25, 2020
Oregon
1 review
0 helpful votes
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Excellent format, wish I could customize a bit more within program. Happy that I can download it and make those small changes.

Date of experience: May 25, 2020
Germany
1 review
0 helpful votes
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Formatting of the CVs a bit messed up, especially for long email addresses.

Date of experience: May 25, 2020
Arizona
1 review
0 helpful votes
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I thought it's free, but after I finished my resume, you ask me to pay for downloading, it's rediculous

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 25, 2020
Canada
1 review
2 helpful votes
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I started building my resume because I thought everything would be free. It says "no registration or CC" Clever advertising, but to be frank, Im quite pissed off. I ended up going through with the trial purchase because I spent so much time on the resume and it would be a loss if I didn't buy. I think you need to state more clearly that certain resume templates are not free. Probably won't recommend this website.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2020
Texas
1 review
0 helpful votes
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Showed me phrases I never thought to use. User-friendly, did not have description of jobs pertinent to me.

Date of experience: May 24, 2020
Alabama
1 review
0 helpful votes
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So far, so good
May 25, 2020

So far, so good.

Date of experience: May 24, 2020
Utah
1 review
0 helpful votes
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Not user friendly and why does this have to be a subscription?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2020
Florida
1 review
0 helpful votes
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...
June 24, 2020

...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2020
Kentucky
1 review
0 helpful votes
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Great way to help with resume
May 25, 2020

Great way to help with resume. I gave 4 starts because I searched for Free Resume Templates. After spending 25 minutes completing my resume, it's not free at all. You have to pay $2.95 to be able to download your resume.

Date of experience: May 24, 2020