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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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I thought it was totally free it says that on google

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 9, 2020
New York
1 review
0 helpful votes
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GOOD
June 10, 2020

GOOD

Date of experience: June 9, 2020
Texas
1 review
0 helpful votes
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YOU NEED TO SAY UP FRONT YOU HAVE TO PAY. WASTED MY TIME DOING THIS NOT KNOWING I HAD TO PAY. BE HONEST UP FRONT

Date of experience: June 9, 2020
California
1 review
0 helpful votes
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Good
June 9, 2020

Good

Date of experience: June 9, 2020
Canada
1 review
0 helpful votes
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000000
June 9, 2020

*******

Date of experience: June 9, 2020
Maryland
1 review
0 helpful votes
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Good so far
June 9, 2020

Good so far

Date of experience: June 9, 2020
California
1 review
0 helpful votes
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The phone representative was very friendly, courteous, and helpful.

Date of experience: June 9, 2020
Texas
1 review
0 helpful votes
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Dope!
June 9, 2020

Dope!

Date of experience: June 9, 2020
Thailand
1 review
0 helpful votes
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Good
June 9, 2020

Good

Date of experience: June 9, 2020
Canada
1 review
0 helpful votes
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Your need help thing doesn't work but customer service by phone was nice

Date of experience: June 9, 2020
Indiana
1 review
0 helpful votes
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It was not clear at the beginning that there would be a price involved.

Date of experience: June 9, 2020
Maryland
1 review
0 helpful votes
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Nice service to use, they made it easy and fun, I will use them again.

Date of experience: June 9, 2020
Texas
1 review
0 helpful votes
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So far so good
June 9, 2020

So far so good.

Date of experience: June 9, 2020
Idaho
1 review
0 helpful votes
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Advertisment was semi
June 9, 2020

Advertisment was semi- misleading about costs involved

Date of experience: June 9, 2020
Texas
1 review
0 helpful votes
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Helpful template!
June 9, 2020

Helpful template!

Date of experience: June 9, 2020
Oklahoma
1 review
0 helpful votes
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Everything was super user friendly! Easy, fast and aesthetically pleasing.

Date of experience: June 9, 2020
South Carolina
1 review
0 helpful votes
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The accessories and options available are above stellar.

Date of experience: June 9, 2020
Florida
1 review
0 helpful votes
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I'm really upset because you guys on your side it says the resume is free and then you charge somebody to $2.95 to be a member now I could understand if you charge $2.95 for the resume and if you say that in the beginning but you guys misrepresent yourself in the beginning and it's just not right.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 9, 2020
Ireland
1 review
0 helpful votes
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Fast and Efficient
June 9, 2020

Fast and Efficient

Date of experience: June 9, 2020
South Africa
1 review
0 helpful votes
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A little confusing but your online helper was great!

Date of experience: June 9, 2020