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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Quick and easy process
July 6, 2020

Quick and easy process. More assistance with skills and such would be appreciated, but it's nonetheless functional if you're using outside help.

Date of experience: July 6, 2020
Australia
1 review
0 helpful votes
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Easy
July 6, 2020

Easy

Date of experience: July 5, 2020
Australia
1 review
0 helpful votes
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Awesome
July 6, 2020

Awesome

Date of experience: July 5, 2020
Arizona
1 review
0 helpful votes
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This was the quickest and easiest resume I have ever built

Date of experience: July 5, 2020
Texas
1 review
0 helpful votes
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Easy to navigate and there were numerous templates to choose from

Date of experience: July 5, 2020
Florida
2 reviews
0 helpful votes
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Like it
July 6, 2020

Like it

Date of experience: July 5, 2020
Illinois
1 review
0 helpful votes
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Super quick and easy to use
July 6, 2020

Super quick and easy to use. I wish I can edit the career objective section

Date of experience: July 5, 2020
Texas
1 review
0 helpful votes
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I liked the format, however it doesnt show the second page of the resume so i dont knnow if it looks good or not.

Date of experience: July 5, 2020
Oregon
1 review
0 helpful votes
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Thanks
July 6, 2020

Thanks

Date of experience: July 5, 2020
New York
1 review
0 helpful votes
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I HATE doing resumes
July 6, 2020

I HATE doing resumes. This made it pretty painless.

Date of experience: July 5, 2020
Minnesota
1 review
0 helpful votes
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Thanks!
July 5, 2020

Thanks!

Date of experience: July 5, 2020
California
1 review
0 helpful votes
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Excellent
July 5, 2020

Excellent. Wish I had known the first time that it is not free.

Date of experience: July 5, 2020
Minnesota
1 review
0 helpful votes
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Nice process, but wish the "free" resume listing was more up front about the charges.

Date of experience: July 5, 2020
Arizona
1 review
2 helpful votes
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They said it would be free but it ended up costing $2.95 to download.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2020
Australia
1 review
0 helpful votes
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Very well situated to help write a final draft resume in a hurry

Date of experience: July 5, 2020
New York
2 reviews
0 helpful votes
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Super easy to complete the questions and all my details were laid out into the resume

Date of experience: July 5, 2020
Missouri
1 review
0 helpful votes
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So far so good
July 5, 2020

So far so good

Date of experience: July 5, 2020
Missouri
1 review
0 helpful votes
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I think it's absurd to have someone go through that lengthy resume building process to end with a fee. The fee is not unreasonable, but be upfront about it. This is an awful business practice. I wasted hours of my time trying to make this resume work for me, so I had no choice but to continue to payment. The experience soured me so much that I will not be continuing after my trial.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2020
California
1 review
0 helpful votes
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So far so good I just need to make updates and make sure I have option to make any changes needed

Date of experience: July 4, 2020
Colorado
1 review
0 helpful votes
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Advertised as free, but was not free. However very effective interface

Date of experience: July 4, 2020