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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Awesome
July 10, 2020

Awesome

Date of experience: July 9, 2020
Florida
1 review
0 helpful votes
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I loved it
July 10, 2020

I loved it

Date of experience: July 9, 2020
Wisconsin
1 review
0 helpful votes
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Your "Free" resume clearly is not free if you need to sign up for a 14 day trial and pay for it.

Date of experience: July 9, 2020
Pennsylvania
1 review
0 helpful votes
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Filling out the resume was incredibly easy, I do wish it was made known earlier in the process that I had to pay. $3 is worthwhile, and I think everyone seeing that it's that cheap early on will not deter many users

Date of experience: July 9, 2020
Texas
1 review
0 helpful votes
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Thanks
July 10, 2020

Thanks

Date of experience: July 9, 2020
California
1 review
0 helpful votes
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Was not expecting to initially have to pay for anything up front to get my resume. They did however have a great template that helped make a professional resume for me. Thank you resume Genius!

Date of experience: July 9, 2020
Georgia
1 review
0 helpful votes
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Quick and easy, with the added options to select or write your own reponse is an exceptional feature.

Date of experience: July 9, 2020
Florida
3 reviews
0 helpful votes
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Best resume service I have used, easy to navigate and resume genius does all the work.

Date of experience: July 9, 2020
California
1 review
0 helpful votes
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Easy
July 9, 2020

Easy

Date of experience: July 9, 2020
California
1 review
0 helpful votes
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Quick and easy!
July 9, 2020

Quick and easy! I've always dreaded creating/updating my resume but ResumeGenius made it painless.

Date of experience: July 9, 2020
Canada
1 review
0 helpful votes
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:)
July 9, 2020

:)

Date of experience: July 9, 2020
Colorado
1 review
0 helpful votes
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No
July 9, 2020

No

Date of experience: July 9, 2020
Arkansas
1 review
0 helpful votes
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They don't tell you it costs a monthly fee until you try to download your resume.

Date of experience: July 9, 2020
California
1 review
0 helpful votes
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Awesome tool
July 9, 2020

Awesome tool.

Date of experience: July 9, 2020
New York
1 review
0 helpful votes
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I can't seem to put several jobs under one company listed just once vs. listing it every time.

Date of experience: July 9, 2020
Georgia
1 review
0 helpful votes
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GENIUS!
July 9, 2020

GENIUS!

Date of experience: July 9, 2020
Colorado
1 review
0 helpful votes
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Nice
July 9, 2020

Nice

Date of experience: July 9, 2020
Washington
1 review
0 helpful votes
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Kinda sneaky how the first page I landed on said this was a free service and then you hit me with a paywall to download the finished resume... what could I do after I'd already spent an hour working on it?

Date of experience: July 9, 2020
Colorado
1 review
1 helpful vote
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The resume builder was GREAT!
August 8, 2020

The resume builder was GREAT! Easy to use and quick! Why 2 stars? They listed this as a "free" download, but once I finished my resume it is NOT free! There is a charge and subscription that must be canceled after you download your resume! Only your COVER page is free! Misleading and deceptive advertising! I would have given them one star, but the builder really was great, with several excellent template options.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Michigan
1 review
0 helpful votes
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As someone who hasn't written a resume in 30 years, this was helpful!

Date of experience: July 9, 2020