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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
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Resume templates are excellent
August 16, 2020

Resume templates are excellent. Business practice is manipulative and misleading, as it is advertised as "free."

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2020
New York
2 reviews
0 helpful votes
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Ignorant
July 17, 2020

Ignorant

Date of experience: July 16, 2020
New York
2 reviews
0 helpful votes
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Easy resume creator, perfect for applying for jobs

Date of experience: July 16, 2020
Georgia
1 review
0 helpful votes
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I couldnt put my cvv code that was 4 numbers which made things hard because that's my main card

Date of experience: July 16, 2020
Texas
1 review
0 helpful votes
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Easy to use and lots of options and organizations.

Date of experience: July 16, 2020
New York
1 review
0 helpful votes
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Too soon to tell
July 16, 2020

Too soon to tell. So far so good.

Date of experience: July 16, 2020
Illinois
1 review
0 helpful votes
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N/A
July 16, 2020

N/A

Date of experience: July 16, 2020
Connecticut
1 review
0 helpful votes
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Not enough options like production, assembly etc to choose from

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2020
Louisiana
1 review
0 helpful votes
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N/A
July 16, 2020

N/A

Date of experience: July 16, 2020
Florida
1 review
0 helpful votes
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Good
July 16, 2020

Good

Date of experience: July 16, 2020
Massachusetts
1 review
0 helpful votes
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Had trouble paying for a subscription, but Leonacci from the Billing Issues support staff was quick to help me solve my problem!

Date of experience: July 16, 2020
Indiana
1 review
0 helpful votes
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I saw that a card was not required to use your "free" template but you wouldn't let me download it without paying for a subscription.

Date of experience: July 16, 2020
Ohio
1 review
0 helpful votes
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...
July 16, 2020

-

Date of experience: July 16, 2020
Colorado
1 review
0 helpful votes
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So far so good...
July 16, 2020

So far so good...

Date of experience: July 16, 2020
Illinois
1 review
0 helpful votes
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Love it
July 16, 2020

Love it

Date of experience: July 16, 2020
New Mexico
1 review
0 helpful votes
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So far so good
July 16, 2020

So far so good

Date of experience: July 15, 2020
Alabama
1 review
0 helpful votes
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I was supposed to enter my info to download for free and now I'm having to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2020
Arkansas
1 review
0 helpful votes
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Sold this as free and I had to pay to get the resume.

Date of experience: July 15, 2020
California
1 review
0 helpful votes
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So far, so good
July 16, 2020

So far, so good.

Date of experience: July 15, 2020
New Jersey
1 review
0 helpful votes
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Really annoyed about the way this was setup. I spent several hours building this resume only to find that there was a catch to it. I would have preferred it if resumegenius simply posted on their consumer attract page clearly this was not free, rather than waiting till after I completed the resume to charge me.

Date of experience: July 15, 2020