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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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I was not happy because when I was looking up you sight it said free resume.

Date of experience: July 23, 2020
California
1 review
0 helpful votes
Follow Eunice B.
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At first it said it was "build a free resume" but when once I was done filling out everything, I had to pay. False advertisement!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2020
Kentucky
1 review
0 helpful votes
Follow Kari T.
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Kinda scammy how you got me to write out my whole $#*! resume and then tell me I have to pay for it. Still bought it tho

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2020
California
1 review
0 helpful votes
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...
July 24, 2020

,

Date of experience: July 23, 2020
Missouri
1 review
0 helpful votes
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I think it sucks that just to ad a job to a resume I have to pay $25. After paying a subscription for nearly an entire year last year.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2020
Saudi Arabia
1 review
0 helpful votes
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NO
July 24, 2020

NO

Date of experience: July 23, 2020
Georgia
1 review
0 helpful votes
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I wish I had known about this earlier. Excellent and easy.

Date of experience: July 23, 2020
Tennessee
1 review
0 helpful votes
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Thanks
July 23, 2020

Thanks

Date of experience: July 23, 2020
New York
1 review
0 helpful votes
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Leys see
July 23, 2020

Leys see

Date of experience: July 23, 2020
California
1 review
0 helpful votes
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Sucks that I had to pay, thought I could download this feature free, but, Love what you guys do.

Date of experience: July 23, 2020
California
1 review
0 helpful votes
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I like they layouts they give but they try so hard to tell you how secure they are.

Date of experience: July 23, 2020
North Carolina
1 review
0 helpful votes
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Great with pre filling the resume with job responsibilities

Date of experience: July 23, 2020
Indiana
1 review
0 helpful votes
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I found it relatively easy to use, but it was advertised as "free" and then ended up costing money

Date of experience: July 23, 2020
Missouri
1 review
0 helpful votes
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Fun to do--great templates!
July 23, 2020

Fun to do--great templates! Should have told me up front that there was cost involved... I figured so, but it would have been nice to know.

Date of experience: July 23, 2020
Mississippi
1 review
0 helpful votes
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Great help
July 23, 2020

Great help

Date of experience: July 23, 2020
Tennessee
1 review
0 helpful votes
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Thanks
July 23, 2020

Thanks

Date of experience: July 23, 2020
Idaho
1 review
0 helpful votes
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Service helped explain and set up my resume easily and efficiently

Date of experience: July 23, 2020
Oregon
1 review
0 helpful votes
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It was great until you said free a million times then charged me at the end with no other choice.

Date of experience: July 23, 2020
Illinois
1 review
0 helpful votes
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It's not obvious that you have to pay at the beginning of the process. It's great an easy to use, but that made me feel a like I was "played".

Date of experience: July 23, 2020
South Carolina
1 review
0 helpful votes
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My experience was great you guys made it very simple. Thanks

Date of experience: July 23, 2020