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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Indonesia
1 review
0 helpful votes
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The weird thing I have to pay for one little download

Date of experience: August 21, 2020
Minnesota
1 review
0 helpful votes
Follow Thielbar R.
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Just follow the steps, fill in the blanks & the Genius does it all!

Date of experience: August 21, 2020
Illinois
1 review
0 helpful votes
Follow Whittaker M.
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Not upfront about pay at start of resume building.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2020
Australia
1 review
0 helpful votes
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You haven't given me an opportunity yet to see how easy it is for me to edit my resume as I prefer to work with an actual document.

Date of experience: August 21, 2020
Illinois
1 review
0 helpful votes
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Resume Builder made it so easy to build my resume without the intimidation of how to start it. I would recommend this site for anyone wanting to build their resume or to add more to it.

Date of experience: August 20, 2020
Tennessee
1 review
0 helpful votes
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Very easy to use, professional looking results that can be customized. Excellent assistance from Sandra when I had an issue about access

Date of experience: August 20, 2020
Wisconsin
1 review
0 helpful votes
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I am really upset that there is no way to save my work as I was working thru it and the system prompted me to have to enter in my credit card info at the end when it was advertised as completely free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
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I like the formats that are available and ease of inputting information. I wish there was an option to create 2 page resumes.

Date of experience: August 20, 2020
California
1 review
0 helpful votes
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****
August 20, 2020

****

Date of experience: August 20, 2020
Kansas
1 review
0 helpful votes
Follow Frank M.
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Resume is good and I will cancel before the 24 99 charge

Date of experience: August 20, 2020
Germany
1 review
0 helpful votes
Follow Venegas K.
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They say its for free then end up charging if you want to download.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2020
California
1 review
0 helpful votes
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Great and easy to use, playing a little fast and loose with "Free" though...

Date of experience: August 19, 2020
California
1 review
0 helpful votes
Follow Forghani D.
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Dont bull$#*! me into paying 2 bucks to get my doc after i fill out the whole thing. Disclose your practices.

Date of experience: August 19, 2020
Washington
1 review
0 helpful votes
Follow Magana E.
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Not knowing I would have to pay until the end was not a good feeling.

Date of experience: August 19, 2020
Washington
1 review
0 helpful votes
Follow Sholdt G.
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It has been great but need better options for Outside Sales

Date of experience: August 19, 2020
California
1 review
0 helpful votes
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It would be great to get feedback on history bullets

Date of experience: August 19, 2020
North Carolina
1 review
0 helpful votes
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This has been easy to use!
August 19, 2020

This has been easy to use! I enjoyed how easy it was to write the career objective

Date of experience: August 19, 2020
Pakistan
1 review
0 helpful votes
Follow Bhatti U.
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You guys should let your customers know beforehand that they are required to pay

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2020
Illinois
1 review
0 helpful votes
Follow Spiro M.
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I feel creating my resume today will assist greatly in finding the position I am looking for!

Date of experience: August 19, 2020
Australia
1 review
0 helpful votes
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Very good site, however some options are unable to be changed and are very American in language

Date of experience: August 19, 2020