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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The weird thing I have to pay for one little download
Just follow the steps, fill in the blanks & the Genius does it all!
Not upfront about pay at start of resume building.
You haven't given me an opportunity yet to see how easy it is for me to edit my resume as I prefer to work with an actual document.
Resume Builder made it so easy to build my resume without the intimidation of how to start it. I would recommend this site for anyone wanting to build their resume or to add more to it.
Very easy to use, professional looking results that can be customized. Excellent assistance from Sandra when I had an issue about access
I am really upset that there is no way to save my work as I was working thru it and the system prompted me to have to enter in my credit card info at the end when it was advertised as completely free.
I like the formats that are available and ease of inputting information. I wish there was an option to create 2 page resumes.
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Resume is good and I will cancel before the 24 99 charge
They say its for free then end up charging if you want to download.
Great and easy to use, playing a little fast and loose with "Free" though...
Dont bull$#*! me into paying 2 bucks to get my doc after i fill out the whole thing. Disclose your practices.
Not knowing I would have to pay until the end was not a good feeling.
It has been great but need better options for Outside Sales
It would be great to get feedback on history bullets
This has been easy to use! I enjoyed how easy it was to write the career objective
You guys should let your customers know beforehand that they are required to pay
I feel creating my resume today will assist greatly in finding the position I am looking for!
Very good site, however some options are unable to be changed and are very American in language
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

