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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Its too expensive
September 20, 2020

Its too expensive. I could see paying annually for $20

Date of experience: September 20, 2020
Montana
1 review
0 helpful votes
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Thank you!
September 20, 2020

Thank you! Saved me so much time while applying for numerous jobs!

Date of experience: September 20, 2020
California
2 reviews
0 helpful votes
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Really didn't want to have to pay but reasonable price 100%

Date of experience: September 20, 2020
Arizona
1 review
0 helpful votes
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.
September 20, 2020

.

Date of experience: September 20, 2020
Arizona
1 review
0 helpful votes
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I don't like having automatic monthly renewals on my credit card. It's a rip off. I have to remember to call and cancel it, because I only need to update it once, today. Why should you be charging a monthly fee for a resume service?

Date of experience: September 20, 2020
Virginia
1 review
0 helpful votes
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It says its free but i have to sign up for a recurring billing cycle and will be canceling this asap. I was considering signing up but wanted to test it first and it turns out that you lied from the begnning. It is not free it's around $3 plus a monthly fee

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2020
North Carolina
1 review
0 helpful votes
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When advertised as a free service, I'm unhappy that after all the time I spent, I have to pay for it.

Date of experience: September 20, 2020
Florida
1 review
0 helpful votes
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...
September 20, 2020

-

Date of experience: September 20, 2020
Singapore
1 review
0 helpful votes
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Limitations in terms of job industries
September 20, 2020

Limitations in terms of job industries. Most of the fields also catered to US setting

Date of experience: September 20, 2020
Texas
1 review
0 helpful votes
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Awesome!
September 20, 2020

Awesome! I really loved it! Very helpful and easy to use.

Date of experience: September 20, 2020
Hawaii
1 review
0 helpful votes
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I like the different options and examples provided

Date of experience: September 20, 2020
California
1 review
0 helpful votes
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It said "FREE" but its not
October 20, 2020

It said "FREE" but its not. 'Need help' is totally useless

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 19, 2020
Wisconsin
1 review
0 helpful votes
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Great all the prompts were perfect to make a resume thats to the point but gets all the important details

Date of experience: September 19, 2020
North Carolina
1 review
0 helpful votes
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I really enjoyed the process of building my resume efficiently.

Date of experience: September 19, 2020
Texas
1 review
0 helpful votes
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Very user friendly and created a great final product.

Date of experience: September 19, 2020
Canada
1 review
0 helpful votes
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Great user interface, could use more customization

Date of experience: September 19, 2020
Texas
1 review
0 helpful votes
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I thought i was just selecting to answer new questions to change the career objective portion of the resume while I was edited but I ended up erasing everything and taking me back to the beginning. My fault for not reading more closely but I would like if it saved drafts in a more intuitive way. Thanks!

Date of experience: September 19, 2020
Ohio
1 review
0 helpful votes
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Help me build a resume very easily and quickly. Worth the $3 in my opinion.

Date of experience: September 19, 2020
Florida
1 review
0 helpful votes
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I wish i could have had a one-time payment of a higher value instead of the recurring monthly amount. Now i will just pay 2.99 and cancel right away. Totally would have chose a one time 10.99 instead.

Date of experience: September 19, 2020
Australia
1 review
0 helpful votes
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Its good but you have to pay it first before you can access the reaumw

Date of experience: September 19, 2020