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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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From what I have seen, my resume looks much better and I am excited to start a new job with your help.
Very simple and easy to use. My resume is professional and impressive, even though I have a short work history.
Thank you, I needed an updated resume in 48 hours to apply for a teaching position. You guys made redoing my resume a pleasure.
WendyDuplessis
This website is very organized and it has such helpful templates and prompts!
ResumeGenius prompted me on what to include and what to exclude. It was very helpful.
It was great it was easy I didn't less than 15 minutes I wish there would be more options though with what category your position was that's the only thing I would change
I am SO impressed, what would have taken me hours to achieve with tears and arguments took a few painless moments! You've saved a marriage!
Disappointed that i had to buy a plan. I thought this was free unless upgraded
Helped me quickly make a resume and had an amazing organized layout.
Easy to use but not free as advertised! Moreover, you have to call to cancel.
Everything was great and really easy to use, i just wish the company was more transparent with the 2 dollar fee. Its totally worth it and i didnt mind paying it because the service is amazing, just slightly annoying when everything is advertised as free!
Making us go through all the work to create the resume to then charge us right at the time of download is a great way to get sign-ups, not a great way to instill trust.
Some formats and informations must be edited, will see if it can be done
You did not have the right career choice available on the "career objective." You should add a few technical specialities like "automotive technician."
I was apprehensive at first but I am happy I tried.
Easy process. Very helpful. Organized my resume for me.
A bit more help listing accomplishments would have been helpful
Very easy to use. Can't wait to see the final product.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

