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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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Knowing about the price up front would have been helpful, but I probably would have skipped over it if it was. Good job on the site.

Date of experience: October 8, 2020
District of Columbia
1 review
0 helpful votes
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I like your temples but if you minimize the the browser and return what you have done up to that point gets deleted and you have to start again.

Date of experience: October 8, 2020
Texas
1 review
0 helpful votes
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Their marketing on google tricks you into thinking you can build a resume for free.
You cannot build it for free without paying a trial fee in which you have to log into a google or facebook account so they can get your info and spam you.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 7, 2020
Australia
1 review
0 helpful votes
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I am very angry and frustrated
I collated and paid for a resume and then didn't receive it
I am applying for a job and need this resume so all I have done is waste my time and money
I will be telling everyone I speak with NOT to use your site

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 7, 2020
Colorado
1 review
0 helpful votes
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I was pleased with the ease of the program. I'm looking forward to seeing the finished product.

Date of experience: October 7, 2020
Massachusetts
1 review
0 helpful votes
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It said free then when im done it says I have to pay for it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 7, 2020
Canada
1 review
0 helpful votes
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Ease of access is 8/10
Clean website pages with right details for user and hints 9/10
Saving feature not well explained 4/10

Date of experience: October 7, 2020
Minnesota
1 review
0 helpful votes
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Wouldn't let me add more experience to resume. Claims download is ree, but forces you to pay before download

Date of experience: October 7, 2020
Alaska
1 review
0 helpful votes
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It said free then surprise--charged you--Its worth the service, but be upfront next time.

Date of experience: October 7, 2020
Canada
1 review
0 helpful votes
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Seems easy enough
October 7, 2020

Seems easy enough. I'll edit the final version a bit and see what the end result is.

Date of experience: October 7, 2020
Arizona
1 review
0 helpful votes
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So far it above average
October 7, 2020

So far it above average. Limited variety of templates, I thought. I've yet to see the cover letters. Too early in the game to say.

Date of experience: October 7, 2020
Virginia
1 review
0 helpful votes
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Didn't know before hand I would have to pay $$$! But it looks real good!

Date of experience: October 7, 2020
Georgia
1 review
0 helpful votes
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Great experience with using Resume Genius, extremely helpful.

Date of experience: October 7, 2020
Canada
1 review
0 helpful votes
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The experience was good besides the fact you tricked me into thinking I was building a resume for "free" then I waste all that time to find out it definitely is not free.

Date of experience: October 7, 2020
Canada
1 review
0 helpful votes
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The link shown on google said it was free. Suck my balls

Date of experience: October 7, 2020
New York
1 review
0 helpful votes
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You say its free and its not
November 6, 2020

You say its free and its not. Please be more upfront about your services instead of cheap sales tactics.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 7, 2020
Oklahoma
1 review
0 helpful votes
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The template provided made my life much simpler. I only wish there were more options provided for job skills. All in all, I had a great experience with resumegenius.com thus far.

Date of experience: October 6, 2020
Canada
1 review
0 helpful votes
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Great site!
October 6, 2020

Great site! User friendly and excellent variety of templates.

Date of experience: October 6, 2020
North Carolina
1 review
0 helpful votes
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Would be better if I didn't have to pay in order to download my resume.

Date of experience: October 6, 2020
Michigan
1 review
0 helpful votes
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SO far i really like how easy it is and it takes the stress away

Date of experience: October 6, 2020