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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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The choose of words is excellent and very simple to fill out

Date of experience: November 19, 2020
Alaska
1 review
0 helpful votes
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Do not advertise a free resume when at the end of creating it, you charge to subscribe to the service. False advertisement.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2020
North Carolina
1 review
0 helpful votes
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This was the easiest it has ever been for me to create a resume!

Date of experience: November 18, 2020
California
1 review
0 helpful votes
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I like the templates, disliked that u can only choose a payment plan rather than purchasing the resume one time.

Date of experience: November 18, 2020
Nevada
1 review
0 helpful votes
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Very easy to use and makes building a resume much less stressful.

Date of experience: November 18, 2020
California
1 review
0 helpful votes
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I thought I was going to be able to get my resume for free. I did not know until I completed everything that I would have to pay just to download it!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2020
Canada
1 review
0 helpful votes
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Didn't realize I had to pay to get the resume, should be explicitly stated before beginning

Date of experience: November 18, 2020
Canada
1 review
0 helpful votes
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Very user friendly and provides accurate suggestions

Date of experience: November 18, 2020
Utah
1 review
0 helpful votes
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No option to purchase premium or review plans beforehand, only presented with paywall after making resume.
Feels scummy. It's bad, and you should feel bad.

Date of experience: November 18, 2020
Nebraska
1 review
0 helpful votes
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Did not appreciate that i did all that work to make my resume and then found out at the very end that a payment was needed

Date of experience: November 17, 2020
Oklahoma
1 review
0 helpful votes
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Your payment processor did not want to take my card.

Date of experience: November 17, 2020
Minnesota
1 review
0 helpful votes
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Amazed at how easy this was to create a professional resume!

Date of experience: November 17, 2020
California
1 review
0 helpful votes
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Some issues adding work experience in the correct format

Date of experience: November 17, 2020
Canada
1 review
0 helpful votes
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I already knew you were going to have to pay at the end but it would be great if you guys could just mention so at the beginning.

Date of experience: November 17, 2020
Georgia
1 review
0 helpful votes
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How is this free?
November 17, 2020

How is this free? I get annoyed when you take all this time and at the e3nd it is not free. The process was great until the end

Date of experience: November 17, 2020
Tennessee
1 review
0 helpful votes
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I thought this was free, but get hit with a price at the end.

Date of experience: November 17, 2020
Minnesota
1 review
0 helpful votes
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It was very fast and easy I would definitely recommend to family and friends

Date of experience: November 17, 2020
Texas
1 review
0 helpful votes
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I wasn't sure I'd pay for the service until after I did my resume and saw the great price for the trial and for a regular subscription. The cost is not provided at the beginning, so I was hopeful that I wouldn't have done all the work (which was rather effortless with the great service provided) for no reason had it been too expensive.

Date of experience: November 17, 2020
Maine
1 review
0 helpful votes
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Resume Genius is easy to use and affordable for a program.

Date of experience: November 17, 2020
Ohio
1 review
0 helpful votes
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Was not expecting to have to pay after making my resume, but overall easy and fast process

Date of experience: November 17, 2020