On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I spent all day putting this together because it was advertised to me as FREE and as soon as I try to download what I've worked on I have to pay for it. Misleading, garbage, and shady.
Fast and easy to use helped write a professional resume
I love how easy this process made creating my resume! I usually dread updating my resume, but this was very much pain free. (:
I didn't like you lead me to think is was free so once I spend all this time typing my resume I have to join and your going to auto draft me. Just charge me $20.00 bucks 1 time and get it over with
Initially said free when I clicked on the link, then after my time and efforts, I still need to pay for the download.
Professional resume that was easy to build. Thank you!
Free doesn't really mean free. It is not made very convenient to download resume at completion. You make people select a plan.
So far this has been so much easier than trying to write my resume completely on my own.
Quick and simple, instructions are very clear and they just basically have all the tools you need to have a decent resume
I like the layout... I will see how it is received by potential employers!
Making you sign up to a subscription SUCKS will not recommend very disappointed what a hassle. I don't mind paying for the resume builder as a one- off why don't just have that as an option. Oh I know, cancelling is probably a pain in the@## and you make money off people avoiding the hassle. Real nice business model there...
I am so happy that I will recommend all my friends to use this app.
I was never told or suggested that I would be signing up for a subscription after putting the time to fill the resume. Yea the UI of the site is great and easy the only thing not happy about is the subscription. I don't mind spending the money for the resume but I very much dislike the fact that I am being forced into a subscription for 1 resume.
Site is misleading when it says free. Not happy about the time I spent to have to pay.
Should indicate it would cost money to do this up front.
It was a great experience and made making a great looking resume an easy process.
Found it very easy and convenient to use. Cost is great too!
Please stop my account for non more pay extra bill, thanks
WHY DO I HAVE TO PAY TWICE JUST FOR EDITING MY RESUME AFTER I ALREADY PAID FOR THE RESUME FONT TYPE?`IF THIS ALWAYS HAPPENS I WILL NEVER USE THIS SITE AGAIN JUST TO PAY FOR EDITING?
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members