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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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After completing each step to build my resume I was required to give payment.
I thought this was free you bastards. I dont want to rewrite this crap so im reluctantly giving my bank information.
This has been a very easy process and I am so happy with how my resume turned out!
I would like to be able to cut and paste info on more areas
Woulg have been 5 stars but i was mislead didnt know i had to pay at the end.
Really easy to use! Just wish i could edit one little thing but other than that this website was so easy and helpful!
Was not aware there would be a charge, very disappointed that was not up front
This was very helpful. I gave it only four stars because it wasn't free as it was advertised. It was an overall great experience though.
I haven't done a resume in many, many years and I am so very impressed by the simplicity and helpful features in which Genius Resume provides!
So far so good,,, minus the part where this isn't really free.
I hate writing and updating resumes and this made it so easy.
Got baited by "free resume" in google search, spent 20 minutes building resume only to find out I need to pay and will be gouged for 25 bucks a month if i forget to cancel. Honestly $#*! you.
Creating a professional resume was quick and easy.
Great tool, just doesn't mention anything about cost when you start.
I began filling this out because it said "Free" on the search. I did not expect to have to sign up for a trial to access my information.
Making the resume was easy, probably need more bullet inserts
Easy and convenient prompts and great format options.
Resume creating has been good so far but you guys just took like $10 out my account with multiple small transactions and I just signed up for the 14day trial.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

