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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I love it but don't see why you would need a monthly subs for resume building its not like you are constantly changing employment.
Not cool that you dont just say up front that there is a 3 dollar fee
Makes it really easy to build a resume and have it formatted. Wish it allowed for more customization.
This was advertised as a free service only to find out that at the end the resume I spent time creating was being held hostage for my card information.
Your auto-generated suggestions are not written in the past tense. So it took longer than expected to complete certain sections of my resume. Plus, I think you need to update your career objective helping tool's helping function. The completed career objective paragraph seemed wordy, and the language was outdated. Other than those two issues, it took most of the items I wanted to include in my resume and gave me a well-formatted clean resume with all of the information I wanted to present.
It was advertised as free, no credit card and it was a lie
I can't even change the information in each text box.
Simple and easy to input information, but the ability to control some of the formatting and placement of information would be an improvement.
Nice resume layouts and user friendly website interface.
The website said I was going to build my resume and download for free, then I get charged at the end!
I am retired and looking for just part time work and hope your resume template works for me
I would prefer to pay a one time fee for a resume.
The resume creation process was awesome, but it was not mentioned AT ALL that I would have to pay to download this document. This was very annoying, as I had spent about an hour carefully inputting my responses before I was made aware of this (upon completing my resume). If you believe in your service, you should be upfront about the payment rather than being sneaky and hiding it until people are done creating their resumes that they think will be free to download.
Very easy to use website. Didn't like feeling "tricked" as the template was advertised as "free" but you have to pay for a subscription to download.
Easy to use and produced a quality resume in just a few minutes.
Super easy and very helpful when it comes to pre-made bullet poiints. Made my resume sound much more mature and polished.
I was under the impression it was free as advertised on Google but it tricked me and now I paid money after spending ages creating my resume.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

