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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very useful system that is user friendly and easy to navigate. Wonderful auto-populated descriptions.
However, I would like a feature that allows you to download the template first, too many things to add or skip through.
Resume development is user friendly, streamlined, and easy but it would have been preferential to know I would be required to pay before going through the resume building process.
You said free and my restaurant manager had to pay. But resume looks great. Dont mislead people.
The trial is nice but I'm very on-edge about how difficult it may end up being to cancle, despite the reassurances.
Quick and easy. Thoughtful variety of suggestions. Stress-free resume creating experience!
The home page says that its free but you have to pay before you can download your resume. Very misleading.
Makes formatting a resume quick and easy, wish there was more versatility and formatting for exports to make Resume more presentatble but it looks more than good enough to accomodate my needs.
Its so helpful for me every single time I use it thanks for providing this services for me Juanita James
Very quick and efficient. Resume came out better than I expected.
Simplified and ready texts or original text and options to look more professional
So far it has been very easy to use... I do need to make some edits so we will see how that goes
Best template I have ever used! Love the bullets and choices already there!
There should be flexibility to add areas such as awards, recognitions, commissions and committees.
Advertised as free until you finish and have to pay $3
Didn't know I had to pay that was not clear up front
I chose Resume Genius because it was recommended as a free service, but did not turn out to be free.
The builder is 10/10, but I really didn't like the pay to download after I finished and it would be nice if you let me know in advance. And that might stop me from recommending it to others.
Quick and easy, for someone in the same workplace for 23 years this made it so much easier.
Great as promised! Easy as promised! Very Professional!
Resume preview appeared to cut out most of my resume that the pre-loaded questions choose. Also advertised as free and most certainly is not. The only reason the rating is not a one star is because the idea of being told something is free when it actually isn't is not something new to me.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

