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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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We'll see how the resume works!
March 4, 2021

We'll see how the resume works!

Date of experience: March 4, 2021
New Jersey
1 review
0 helpful votes
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Didn't expect to have to pay
March 4, 2021

Didn't expect to have to pay - need to be more up front about that.

Date of experience: March 4, 2021
Texas
1 review
0 helpful votes
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I had to try three different cards before it finally accepted my Amex credit card, even though I had enough on my debit cards and one was a visa and one was a MasterCard. Otherwise, everything went smoothly. I do wish there was an option for a small one time fee to just use one resume and maybe charging the same amount each time your wanting to make changes to it.

Date of experience: March 4, 2021
New York
1 review
0 helpful votes
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Very easy to use
March 4, 2021

Very easy to use

Date of experience: March 4, 2021
Florida
1 review
0 helpful votes
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Nice
March 4, 2021

Nice

Date of experience: March 4, 2021
Arizona
1 review
0 helpful votes
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Easy like a Sunday morning
March 4, 2021

Easy like a Sunday morning

Date of experience: March 4, 2021
Texas
1 review
0 helpful votes
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I liked the support the app provided, I did not like that it stated that this is a free resume builder, yet Im being charged.

Date of experience: March 4, 2021
New York
1 review
0 helpful votes
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USEFUL
March 4, 2021

USEFUL

Date of experience: March 4, 2021
Texas
1 review
0 helpful votes
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Easy
March 4, 2021

Easy

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Easy to use app
March 4, 2021

Easy to use app

Date of experience: March 4, 2021
Missouri
1 review
0 helpful votes
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Anxious to see total results
March 4, 2021

Anxious to see total results

Date of experience: March 4, 2021
Wisconsin
1 review
0 helpful votes
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The builder is great, fact they advertise free until you spend an hour building your resume just to be charged to download it is annoying to say the least.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2021
Arkansas
1 review
0 helpful votes
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Love it
March 4, 2021

Love it

Date of experience: March 4, 2021
Texas
1 review
0 helpful votes
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Good
March 4, 2021

Good

Date of experience: March 4, 2021
Canada
1 review
0 helpful votes
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Quick and easy to use
March 4, 2021

Quick and easy to use. I think my resume looks great!

Date of experience: March 4, 2021
Indiana
1 review
0 helpful votes
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The application is very easy to follow & ensures that no needed sections are accidentally omitted.

Date of experience: March 4, 2021
Delaware
1 review
0 helpful votes
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This is my first time using a service like this. I like it and look forward to working with it.

Date of experience: March 4, 2021
Nevada
1 review
0 helpful votes
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So far real easy service to use makes writing my resume simple and fast paced. Love all the templates available and professionally assistants.

Date of experience: March 4, 2021
Texas
1 review
0 helpful votes
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Chat agent came on early and said there were options even if I didn't want to subscribe. I don't like not paying something for the service because it is of value to me, but subscribing is not usually something I want because I rarely use this kind of service. I feel like $2.95 is an excellent value for being able to use your template for a few days at a time. Thanks!

Date of experience: March 3, 2021
Texas
1 review
0 helpful votes
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I want to add sections that I name myself - looks like that won't be possible

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2021