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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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I needed to create resume quickly and this was the perfect site. I was done writing my resume in 20 minutes.

Date of experience: March 6, 2021
India
1 review
0 helpful votes
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It is a quick and nicely built platform for creating resumes, thanks to the team

Date of experience: March 6, 2021
Virginia
1 review
0 helpful votes
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Frustrating interface during a process that it says it will make easy. Also says this is free but only way to download is to pay membership. Customer service was kind in helping with technical issues.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 5, 2021
Georgia
1 review
0 helpful votes
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Paywall paywall paywall paywall paywall paywall paywall

Date of experience: March 5, 2021
Colorado
1 review
0 helpful votes
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Quick and easy, great formatting
March 5, 2021

Quick and easy, great formatting. Plenty of room for detailed experiences. No complaints, besides its not free as advertised.

Date of experience: March 5, 2021
Illinois
1 review
0 helpful votes
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Experience is good but I wish there were more plan options.

Date of experience: March 5, 2021
Germany
1 review
0 helpful votes
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I didn't know I was going to have to pay for the resume.

Date of experience: March 5, 2021
North Carolina
1 review
0 helpful votes
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Your site says free resume template, and waits until you have typed in all of your information to charge a fee. It is almost fraudulent.

Date of experience: March 5, 2021
Mississippi
1 review
0 helpful votes
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I needed a resume in a pinch and this was a great help

Date of experience: March 5, 2021
Minnesota
1 review
0 helpful votes
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I have always struggled with writing my own resume. This was so quick and easy!

Date of experience: March 5, 2021
Arizona
1 review
0 helpful votes
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Great but thought it was free until i got to the end and realized i wasted so much time customizing it just to cancel. Only bought so i can save my work.

Date of experience: March 5, 2021
Canada
1 review
0 helpful votes
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Was not happy to be tricked into buying a 14-day plan after all the Free statements at the beginning of the process. Otherwise, it was a great process.

Date of experience: March 5, 2021
Georgia
1 review
0 helpful votes
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I was under the impression that this was a free service. While I am satisfied with the quality of work I prefer companies to be honest and upfront about their practices.

Date of experience: March 5, 2021
Texas
1 review
0 helpful votes
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Made writing my resume so much easier. I had no idea where to start but I am glad I found ResumeGenius

Date of experience: March 5, 2021
Nigeria
1 review
0 helpful votes
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You don't have to make an automated monthly deduction, payment ought to be on a pay as you go basis

Date of experience: March 5, 2021
Massachusetts
1 review
0 helpful votes
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This is the most user friendly, content intuitive resume builder I've ever seen! Most impressive and highly recommended!

Date of experience: March 5, 2021
Maine
1 review
0 helpful votes
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Classic bait-and-switch
April 4, 2021

Classic bait-and-switch. No upfront mention of auto-renewing mandatory paid subscription to get your resume after minutes or hours of work.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 5, 2021
California
1 review
0 helpful votes
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Love it
March 5, 2021

Love it. So simple.

Date of experience: March 5, 2021
Canada
1 review
0 helpful votes
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Thank you
March 5, 2021

Thank you

Date of experience: March 4, 2021
Pennsylvania
2 reviews
0 helpful votes
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Free is free should be a charge
April 4, 2021

Free is free should be a charge

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2021