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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This service was easy and created an amazing looking resume.
Interesting idea. I wish I could adjust the formatting on the resume so it looks cleaner
1. Missing "Linkedin" icon under contact area; that being said there should be an option to delete/add desired icons.
2. When entering work experience, I wish there was a way to order my experience after typing entry vs having to enter information in a specific order to have it populate correctly.
3. Loved seeing my resume in various templates.
You use to have a cheaper plan, 25 for a subscription is high especially when I am only slightly changing my resume and downloading it.
Extremely easy to work with. Prompts were appropriate for the position.
So, far was disappointed that I filled it all out before was advised a fee and even now not sure if I can edit once I download?
Made my resume quick and painless! Looks great too I love the different templates.
Lovely design and interface, no issues whatsoever and so easy to change/edit the information.
Built a great resume, but kinda bummed I had to pay to download it. On the bright side the cost was less than $3.
The experience was amazing and helpful right until I got to end and had to pay. It said a free resume template in 15 minutes.
Questions were answered thoughtfully and quickly; much help was given in resolving an issue with a billing problem.
Quick and easy. I feel more confident in turning in my resume now.
The only thing that was keeping your service from getting five stars is because in the minimalist template, some items do not line up well. Also, an option to include a picture would be great.
Didn't like how it was advertised as free. Nothing was green don't mind paying 2 bucks but don't advertise it as free
False advertisement. It says free all the way until the end. Other that that its good
I coant evan explain how good I am but now I is smart as a bird free as the wind now I return to islam to feed my donkeys
Suggestions on the opening statement would've been appreciated.
It should be made obvious that this is a paid service before the user inputs all the information.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

