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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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You market as a free resume builder on google but then charge a fee, it is false advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2021
Arizona
1 review
0 helpful votes
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Cost is a bit much but doing my resume over again to update was pretty easy so i guess i'll just take the hit.

Date of experience: April 4, 2021
Pennsylvania
1 review
0 helpful votes
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I wish there were better choices for entry level resumes for people willing to take an entry level position. I also wish resumes were more general.

Date of experience: April 4, 2021
New Jersey
1 review
0 helpful votes
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Let people edit font, size, typographical emphasis

Date of experience: April 4, 2021
Colorado
1 review
0 helpful votes
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Very easy to use
April 4, 2021

Very easy to use. Saves me lots of time which is the best part of this webiste.

Date of experience: April 3, 2021
Texas
1 review
0 helpful votes
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You can "use" the online resume builder but not actually download what you've filled out for free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2021
North Carolina
1 review
0 helpful votes
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Loved how easy it was and the objective was the easiest part, it could benefit from a spell checker

Date of experience: April 3, 2021
New York
1 review
0 helpful votes
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$24 every four weeks seems predatory. Formatting service is not worth that.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2021
New York
1 review
0 helpful votes
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So far it was excellent
April 3, 2021

So far it was excellent. You come highly rated and I can see why.

Date of experience: April 3, 2021
Florida
1 review
0 helpful votes
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Originally said free but made me sign up and pay in order to download

Date of experience: April 3, 2021
Texas
1 review
0 helpful votes
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Easy and helps you get through it while making it as professional as possible.

Date of experience: April 3, 2021
Minnesota
1 review
0 helpful votes
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A quick and easy process for creating a professional resume.

Date of experience: April 3, 2021
California
1 review
0 helpful votes
Follow ​DIANA Y.
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I do not see where I can macro adjustments like change the order of sections and cannot add a new section like clinical experience.

Date of experience: April 3, 2021
Kansas
1 review
0 helpful votes
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Editing seems to be limited
April 3, 2021

Editing seems to be limited. Great streamline format though!

Date of experience: April 3, 2021
GB
1 review
0 helpful votes
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Says its free, but will make you pay to download. Templates are nice though and its easy to use

Date of experience: April 3, 2021
Colorado
1 review
0 helpful votes
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Note you have to pay for the 14 day free trial to download - wasn't transparent

Date of experience: April 3, 2021
South Carolina
2 reviews
0 helpful votes
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The process was easy and provided great input to making a good resume

Date of experience: April 2, 2021
New Mexico
1 review
0 helpful votes
Follow ​Lelena Q.
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Your site didn't format for all data to be the same. For some of my info it kept bullet points, others didn't show up. I put it all in google docs and copied it over. The bullet points that were auto generated are totally different than the one's I had to create because there were no jobs that matched my background.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2021
Nevada
1 review
0 helpful votes
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Didnt know i had to pay until the end but its cool ill do the trial

Date of experience: April 2, 2021
Arizona
1 review
0 helpful votes
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Unsure about the plan, needs more explanation and ability to edit the document more

Date of experience: April 2, 2021